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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews
Call Service Center (314) 208-2444

2,556 Reviews of Lou Fusz Kia - Service Center

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June 21, 2022

The ladies were in charge when I had my 8:30am appt. The energy was calm. I was in and out within an hour. More

by RUDISC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
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Jun 22, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 21, 2022

The service technician easily identified the issue with my vehicle, and had my car repaired quickly. More

by javamollette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 20, 2022

Nicci was great on how she communicated with me to get me to understand what was going on with my Soul. More

by NWOLFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Report | Print
Jun 22, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 19, 2022

very professional strait forward to work with, kept up good communication threw out the ordeal. worked well with my rigorous schedule. More

by masmahr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 17, 2022

The Service was great, and it was fast. Everyone was great and friendly. The place was clean and sanitized. More

by CARDS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
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Jun 20, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 17, 2022

The service was great. Nicci made sure my visit went smoothly and I was done with my visit in 2hrs instead of 3hrs (what was originally quoted to me). More

by Rachelle K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Report | Print
Jun 20, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 16, 2022

Best car dealership and service in the St. Louis Metro area. Have been going there for sales and service for 25+ years! More

by BJB232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
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Jun 20, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 15, 2022

My service was once again excellent. The service department resolved all of issues in a timely fashion. Zach from service was wonderful. More

by hudsongigi0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach from service was wonderful
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Jun 16, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 15, 2022

Treated like family. Everyone seems to know my name and my car is always cleaner when finished than when I came in More

by samday12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Zack, Kevin, Nicci and brandi
Report | Print
Jun 16, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 14, 2022

Friendly and professional service while I wait. They were able to get me in ahead of schedule and complete the service on time. More

by stevewms1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department - Zach
Report | Print
Jun 16, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

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