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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,610 Reviews

2,610 Reviews of Lou Fusz Kia - Service Center

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July 05, 2022

Brittany and Nicole are always so professional and helpful. Pretty good coffee in the waiting room too! More

by Mom2deejae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to serve you in our store and we look forward to seeing you again!

July 05, 2022

Friendly, courteous. Always notify me of any issues and are quick to fix. Thanks to service desk reps & talented service technicians. More

by annroufa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 04, 2022

They treat you like your royalty They went got my car for me I didn’t expect that they are the best More

by mikemarchetto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevice department
Jul 06, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 02, 2022

Friendly. Thorough. Efficient. Knowledgeable. Able to get appointment as soon as needed. Car returned clean. More

by KATHIRE58
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
Jul 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

Apr 19, 2023 -

KATHIRE58 responded

Thank you for what you do and the people who work for you in the service area

June 30, 2022

I was quickly checked in and they did not try and sell me anything else. They answered my questions and were very helpful. More

by becky.boerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Otten
Jun 30, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 30, 2022

The service was great, but when I got there I gave a coupon from the oil company that I got from my last oil change. It was for $15.00. The person I dealt with didn't give me credit for it. More

by c.walther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 01, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

June 30, 2022

My service has been wonderful each and every time I have been there. All the workers in the service dept have been great. More

by lydiaharrison48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 30, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 29, 2022

Kept me informed of my repair and expected pick up date. My car was fixed correctly. I am very pleased with their service and their work. My car looks showroom new. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Chavers, Jim
Jun 29, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

June 28, 2022

They are always friendly, helpful and professional. The service is quick and I love that I get a free carwash More

by amy.fox1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 28, 2022

I took my Roush Mustang to several repair places to get a dent out of the trunk of the car. No one wanted to touch it. Except Lou Fusz collision center in Creve Coeur. They did a great job! Thank you for tak More

by matt@directexpressoffice.com
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
Jun 29, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

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