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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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April 12, 2022

The service team at Lou Fusz Kia was excellent. My car was in and out in exactly in the time window they gave me. More

by philksterlingjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Apr 18, 2022 -

Lou Fusz Kia responded

We appreciate your kind words. Thank you for choosing our store, and we look forward to seeing you again!

April 11, 2022

Friendly Service Advisor and clean surroundings, very knowledgeable. I will be back for more Service More

by alwheeler43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 18, 2022 -

Lou Fusz Kia responded

We appreciate your kind words. Thank you for choosing our store, and we look forward to seeing you again!

Feb 28, 2023 -

alwheeler43 responded

Clean surrounding friendly service advisors

April 09, 2022

Thorough, professional, & efficient. They always take good care of my vehicle. I’m very pleased More

by rileyr1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 11, 2022 -

Lou Fusz Kia responded

Thank you! We appreciate you taking the time to leave us a review, and your kind words. We look forward to seeing you again!

April 08, 2022

Fantastic service department, body shop, and parts department. All eager to help me. Thank you More

by tnjnoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to have you in our store and we look forward to seeing you again!

April 08, 2022

I have bought 2 cars there and maybe a third. I like their personnel and the service dept makes it easy. More

by nyydmg15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Lou Fusz Kia responded

Thank you! We appreciate you taking the time to leave us a review, and your kind words. We look forward to seeing you again!

April 07, 2022

Love working with this team. The only place I will take my car for service. More

by ORANGEROSES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 08, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to have you in our store and we look forward to seeing you again!

April 07, 2022

Everyone was nice, the rates are very expensive though. I did sit for almost 4 hours, but that was because we were waiting for a part. More

by aplegalassistant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Apr 08, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate you and hope to see you again!

April 06, 2022

outstanding service the counter let me know of the recall the week before, scheduled it for next available appt! More

by sjemerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nikki
Apr 08, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate you and hope to see you again!

April 06, 2022

While I’ve never had any prior issues, this one is significant. My pre-owned car had outstanding recalls on it that I was not informed of. The car was bought 2 years after those recalls were announced More

by vdonaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Apr 08, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate your time and we will be passing your message along.

April 06, 2022

Service to vehicle was good. Would appreciate snack refills due the day. If you don’t have an early morning appointment you don’t see any snacks. Thanks. More

by RHOTONL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again!

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