2,583 Reviews of Lou Fusz Kia - Service Center
Took my car in for a tire rotation/ balance and recall. Dealership does not accept competitors coupons. Also was charged 8.99 shop fee. What supplies are used for a tire rotation? They did not even ro Dealership does not accept competitors coupons. Also was charged 8.99 shop fee. What supplies are used for a tire rotation? They did not even rotate tires properly. Front tires went straight back which is correct but rear ones went straight to the front without crossing them. Not correct. Otherwise quick service. More
Front desk staff are very nice and helpful. Service was great and just on time . Service was great and just on time . More
After an experience my last maintenance visit, I asked if they could be more careful about not getting grease all over my white interior. They assured me they’d be careful. Nevertheless, i had to clean greas they could be more careful about not getting grease all over my white interior. They assured me they’d be careful. Nevertheless, i had to clean grease off my armrest after. Also, my receipt indicated I’d received “complimentary vacuum” which did not happen. Granted, these are minor issues, but they do not give me any confidence that their “multipoint” inspection was handled with any attention to detail either. 2021 Sorento More
Quick friendly and explained everything had no issues just getting what I needed done and everyone was helpful just getting what I needed done and everyone was helpful More
Excellent service and I was in and out in 1 hour. I would highly recommend using their service department. I love the wariting area. Great seating and great surroundings. I would highly recommend using their service department. I love the wariting area. Great seating and great surroundings. More
Service department, specifically Brandy, is outstanding. Professional and courteous, with concern for the cusomter and completion of the repair. Professional and courteous, with concern for the cusomter and completion of the repair. More