Lou Fusz Kia - Service Center

The service at the dealership was great. I look forward to see you all again! I look forward to see you all again! More

Another job well done as always staff is great and they make it easy to get your vehicles worked on and serviced when needed and they get them back to you quickly. make it easy to get your vehicles worked on and serviced when needed and they get them back to you quickly. More

Prompt service and a car returned washed and vacuumed. Completed as promised. A pleasant experience. Completed as promised. A pleasant experience. More

Had to get some service done to my vehicle and I received impeccable service! From my phone call to shuttle service and pick up! This will be where I service my vehicle going forward! impeccable service! From my phone call to shuttle service and pick up! This will be where I service my vehicle going forward! More

My transmission failed while on a trip. I anticipated weeks of being without a car. Nikki and Kevin made this a painless process. They put me in a rental at no charge, picked the car up and replaced the weeks of being without a car. Nikki and Kevin made this a painless process. They put me in a rental at no charge, picked the car up and replaced the transmission in under a week! They were professional and helpful and I felt comfortable knowing my needs were being met. More

Excellent and quick customer service. Service staff is knowledgeable and efficient. Waiting area is clean and refreshments are a nice touch. knowledgeable and efficient. Waiting area is clean and refreshments are a nice touch. More

Knowledgeable staff from sales to service. Clean building, quick service and the waiting area has television, refreshments and plenty of seating and tables. building, quick service and the waiting area has television, refreshments and plenty of seating and tables. More

I brought the car (an Electric Vehicle) in to check on its Lane Assist feature. I felt that it wasn't calibrated (if that's even a thing?) correctly since it bounces the car from side to side when activat its Lane Assist feature. I felt that it wasn't calibrated (if that's even a thing?) correctly since it bounces the car from side to side when activated. Nikki (the service rep - who is great, by the way...) took the info and put it on my repair ticket. When I picked the car up, the results were very sad. The result of my ticket says the problem with my car was? "The lane assist feature wasn't turned on". OK... Two big problems with this diagnosis: 1) If the technician read my ticket's complaint, s/he would have known the feature was "on" (not "off"), since my complaint was that it was working, just seemingly not calibrated well. (If it "off" then it COULDN'T bounce the car back and forth at all). 2) It shows a lack of knowledge on the operation (and perhaps by extension the repairing) of this vehicle because s/he would then have known that the Lane Assist Feature must be actuated EVERY time you start the car. So yes, it was "off" when s/he began to work on it since the car automatically turns it off! So, missing what the repair complaint was about AND missing the controls for the normal operation of this car... Doesn't engender faith to bring my car here for repairs. More

Pleasant staff and service, quick and efficient receipt of parts for service, excellent repair, wonder if price could’ve been more competitive and affordable of parts for service, excellent repair, wonder if price could’ve been more competitive and affordable More

As always, the Service Department at Lou Fusz Kia was excellent. Easy to secure an appointment, greeted quickly by a familiar face. The work was explained to me and completed efficiently. The waiting are excellent. Easy to secure an appointment, greeted quickly by a familiar face. The work was explained to me and completed efficiently. The waiting area is welcoming. More