2,568 Reviews of Lou Fusz Kia - Service Center
quick oil change My change oil light came on that morning, I was able to quickly get in and get my oil changed. Thank you for getting me in so fast. My change oil light came on that morning, I was able to quickly get in and get my oil changed. Thank you for getting me in so fast. More
Kia Rondo State emissions and safety inspection. I have always found this Kia service center a good place to have work performed on my cars. Have tried other dealers and was not as satisfied with th I have always found this Kia service center a good place to have work performed on my cars. Have tried other dealers and was not as satisfied with their performance as I was with the Lou Fusz department. The mechanic explained what and why something needed to be done. Great service and trustworthy people. Service adviser/Kevin and mechanic/Chris Jones are a Kia asset. Cory/parts helped me locate and buy the correct part I needed for my car. More
Customer service was exceptional as usual. Kevin and Andy were very attentive and helpful. I would definitely recommend Kia service department. But I can't say enough good things about them. were very attentive and helpful. I would definitely recommend Kia service department. But I can't say enough good things about them. More
Fast service, very clean dealership This is my third lease with KIA Motors and with Lou Fusz. Went in for an oil and filter change. Was greeted immediately by a service tech. Was asked t This is my third lease with KIA Motors and with Lou Fusz. Went in for an oil and filter change. Was greeted immediately by a service tech. Was asked to proceed to the service desk. Andy checked me in and then went to the waiting room. Took forty five minutes - car was washed and vacuumed. Awesome Service !! More
Lou Fusz Kia has erased my early nightmares of dealership service. The staff is beyond friendly and helpful. The work is explained and performed in a professional, friendly manner. The prices are on par with service. The staff is beyond friendly and helpful. The work is explained and performed in a professional, friendly manner. The prices are on par with the chain stores. I’ve stayed with them since my first Kia. I love this place. More
The best service anywhere The people at Kia know what they are doing and they do it well. I actually don't mind waiting for my car because I love the place where we get to wait The people at Kia know what they are doing and they do it well. I actually don't mind waiting for my car because I love the place where we get to wait for it. Snacks, wifi, tv, drinks... More
Amazing Service As Usual Even on a busy weekend with snow in the forecast, they made sure everything was done in an efficient manner and took care of any questions I had! Even on a busy weekend with snow in the forecast, they made sure everything was done in an efficient manner and took care of any questions I had! More
Great service as usual! For so many years, I've always asked for and dealt with Zack Lentz since he's been very helpful, knowledgeable & friendly. In my last visit, Nicci Pol For so many years, I've always asked for and dealt with Zack Lentz since he's been very helpful, knowledgeable & friendly. In my last visit, Nicci Pollard was the service adviser that assisted me and Zack advised her that my vehicle must not be washed since the paint of the newly installed spoiler is still fresh. Nicci was very nice and efficient as well, always updating me on the status of my vehicle. She informed me right away that the service was done and processed the paperwork immediately. The inside of the vehicle was cleaned & vacuum since it could not be washed. The waiting room equipped with comfortable chairs & tables, snacks & beverages makes waiting feel like a breeze! More
Efficient Service While I have always received efficient service from the service department at Lou Fusz, I was disappointed to get home and find that the antenna on m While I have always received efficient service from the service department at Lou Fusz, I was disappointed to get home and find that the antenna on my car had not been put into place. I had to get a ladder and climb up to get it on- it wasn't hard but was disappointing. More