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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,547 Reviews

2,547 Reviews of Lou Fusz Kia - Service Center

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January 08, 2020

New Engine So far so good. I had a new engine put in and its riding much better so far. I've only had it back for 2 days. I smell a little burning but I assume i More

by krscales81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

January 08, 2020

Top Notch The whole crew treats you like family. service is done in a timely manner. my whole family uses them with cars other than Kias. very happy More

by SDAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Dan Hull
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

January 08, 2020

Oil Change & Tore Rotation No waiting when delivering the car. Prompt service, no extended waiting. Nice waiting area. Car returned cleaner than brought in. Checkout was ef More

by james.t.most
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

January 08, 2020

Great customer experience! Kia is the best car I have ever owned. The service specialists are wonderful people. They help manage my car's routine maintenance and are a great value to the dealership. I More

by JMARIEROMANO8
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard, Carl Nelson
Feb 24, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

January 08, 2020

Very enjoyable visit First time to new service center. Nicce Pollard was extremely helpful and friendly. The other two guys behind the desk also chimed in with helpful com More

by HARRY NOLTENSMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

January 08, 2020

Engine Light Issue While driving my 2011 KIA Sorento, I noticed that my car had lunged forward a couple of times but didn't really think much of it util my indicator More

by ucladyd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

January 08, 2020

Nikki in the service department is always great to work with. The work done always takes less time than I anticipate and the staff is always friendly! More

by JLHARDY76
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

January 08, 2020

Nail in Tire Low tire pressure light came on I stopped in at 5:40 to put air in tires Zack Lentz jumped right on putting air before you closed at six he found a na More

by KEITHH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 08, 2020

Quick Appointment was easy to schedule. Received confirmation of date and time. New FOB programmed, car cleaned. Efficient and quick. Much improved custo More

by BARBRA46M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

January 02, 2020

Great This is the best dealer you can take your car to period. It's also the best place to buy a new or used vehicle. More

by danielhull7845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

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