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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,568 Reviews

2,568 Reviews of Lou Fusz Kia - Service Center

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January 21, 2020

quick oil change My change oil light came on that morning, I was able to quickly get in and get my oil changed. Thank you for getting me in so fast. More

by nancy.anselmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

January 20, 2020

Kia Rondo State emissions and safety inspection. I have always found this Kia service center a good place to have work performed on my cars. Have tried other dealers and was not as satisfied with th More

by Rich D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth, Chris Jones, Cory Brandes
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

January 17, 2020

Customer service was exceptional as usual. Kevin and Andy were very attentive and helpful. I would definitely recommend Kia service department. But I can't say enough good things about them. More

by sch9892
Recommend Dealer
Yes
Employees Worked With
Andy, the service manager!, Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

January 17, 2020

They do good work but every time we go there, they try to do more work than we took the car there for. It’s very annoying. More

by SOMMERFAMILY78
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you feedback and letting us know. Thank you for your business.

January 16, 2020

Fast service, very clean dealership This is my third lease with KIA Motors and with Lou Fusz. Went in for an oil and filter change. Was greeted immediately by a service tech. Was asked t More

by 69camssrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Stumm-Service, Charles Hunolt-Sales
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

January 16, 2020

Lou Fusz Kia has erased my early nightmares of dealership service. The staff is beyond friendly and helpful. The work is explained and performed in a professional, friendly manner. The prices are on par with More

by JOYMARCUS1
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard, Michael Comporato
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

January 15, 2020

The best service anywhere The people at Kia know what they are doing and they do it well. I actually don't mind waiting for my car because I love the place where we get to wait More

by SNELSON951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 15, 2020

Amazing Service As Usual Even on a busy weekend with snow in the forecast, they made sure everything was done in an efficient manner and took care of any questions I had! More

by marissa.southards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

January 15, 2020

Great service as usual! For so many years, I've always asked for and dealt with Zack Lentz since he's been very helpful, knowledgeable & friendly. In my last visit, Nicci Pol More

by GOVSRUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

January 14, 2020

Efficient Service While I have always received efficient service from the service department at Lou Fusz, I was disappointed to get home and find that the antenna on m More

by TJRH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

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