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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,562 Reviews

2,562 Reviews of Lou Fusz Kia - Service Center

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December 16, 2019

Great service Wonderfull and friendly service. I didn't have an appointment and they fit me in. I will definitely recommend Lou Fusz Kia to friends and acquaintan More

by michelle.georgevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

December 14, 2019

Great Service Zac Lentz exceptional customer service advisor.your service department has excellent no issues work is always done professionally everybody there as f More

by sch9892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

December 14, 2019

Great Service! Very courteous service. I've been coming here for 8 yrs and have never had a bad experience. Will continue to come back as long as I own my Kia! More

by INFOMAN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Woodward, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

December 12, 2019

Vehicle was towed to dealer and the guys took care of the re Called and told Kevin and Zach my vehicle was being towed to them. They took care of the rest. As usual they kept me informed and got the job done. No More

by DSCROCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

December 10, 2019

My experience at Lou Fusz Kia The service was awesome! The service man greeted me and asked what kind of service was I there for. I told him and he told me to go inside. He then More

by MPORTER0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Feb 24, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

December 10, 2019

Awesome dealership an great people an great an friendly environment it’s a really nice place to be an get a car from I love it More

by Britt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

December 09, 2019

OIL CHANGE As always my service was great. I missed some of my favorite people Nicci Pollard, and Andy Strumm who were out sick with the flu, but zack took great More

by GRANNONNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you very much for letting us know about the vacuum! We will forward this to the proper person. Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

December 05, 2019

Oil change Quick, courtesy above and beyond. Processing in and out was great . Only bad part, too tempting to look at NEW cars. Lol Now I don't dead getting ca More

by flygal214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

December 04, 2019

Always a pleasant experience I got a flat tire on a Sunday. I was able to reinflate the tire to get myself home or somewhere else. Knowing the tire would be flat again by mornin More

by ACornell1432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

December 01, 2019

Effecient Dropping my vehicle off and getting the ride to work took less time than i allotted. I was at work a 1/2 hr early. More

by heidiefw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

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