Lou Fusz Kia - Service Center

Excellent Service Department Lou Fusz Kia was great to work with. They were always responsive to questions and kept me informed of the progress of my repair. My car needed a maj Lou Fusz Kia was great to work with. They were always responsive to questions and kept me informed of the progress of my repair. My car needed a major repair that I expected would take a week, but it was done in less than 24 hours. They even sent a Lyft to pick me up at work to get me to the dealership when my car was done. I have purchased three vehicles from Lou Fusz, and this Service Department will keep me coming back. More

Amazing The workers in the service department seem to always care and take pride in their job Kevin seems to always know what I need and never pushes anything The workers in the service department seem to always care and take pride in their job Kevin seems to always know what I need and never pushes anything extra on me he’s top-notch More

It was a very good experience I have always enjoyed coming to Lou Fusz the customer service staff are just wonderful. They make you feel welcome and like you are the most important I have always enjoyed coming to Lou Fusz the customer service staff are just wonderful. They make you feel welcome and like you are the most important person in the world. More

Thank you! I have a Kia Sorento. I’ve bought at least 3 within the last 10 years. Recently I took my car to another shop to get my oil change. I had a coupo I have a Kia Sorento. I’ve bought at least 3 within the last 10 years. Recently I took my car to another shop to get my oil change. I had a coupon. Decided to save money And thinking. It’s just an oil change. Well I was wrong. My Check engine light came on. And oil light. We had bad weather going on once I left the shop. Took me 4 hours to get home. Due to icy roads and bad weather. When I got home. I called. Took vehicle back. The light went out. But near home. Warning lights came back on. Took the vehicle back to Lou Fusz Kia. They resolved the issue. I was seen right away. The wrong filter Was placed in my vehicle. Wrong size. I was informed that it could’ve malfunction my vehicle permanently. I was so grateful! Not worth a cheap coupon. Go to your dealer! More

Car repair My car started having problems on a Monday after my granddaughter dance class. I called the Kia dealership and Zack answered the call I explain what My car started having problems on a Monday after my granddaughter dance class. I called the Kia dealership and Zack answered the call I explain what was going and told me to bring the car in as safely as possible. When I arrived, Zack had me already on the screen and found out things I didn't know about my kia. I want to thank him ( Zack) and the whole staff for helping me. My engine was repaired and but another problem occurred and I was notified instantly. More

Awesome Got me In Got Me Out I didnt have an appointment but they worked me in got me fixed up and out With record time As always Friendly courteous and always able to work me I I didnt have an appointment but they worked me in got me fixed up and out With record time As always Friendly courteous and always able to work me I More

Awsome body repair I took my 14 Dodge Charger to lou fusz to repair my car from someone backing into it. Not only did they do a great job, the estimate from lou fusz wa I took my 14 Dodge Charger to lou fusz to repair my car from someone backing into it. Not only did they do a great job, the estimate from lou fusz was the lowest of all three estimates I got. I bought my car at lou fusz...I get service work done at lou fusz and now will get all my body work done there as well. More

Exceedingly Excellent Service OVERALL SERVICE WAS EXCELLENT, AS ALL LOU FUSZ COLLISION PERSONNEL RESPONDED WITH COURTIOUS, ATTENTIVE SERVICE. Initial estimate was expedient. Re OVERALL SERVICE WAS EXCELLENT, AS ALL LOU FUSZ COLLISION PERSONNEL RESPONDED WITH COURTIOUS, ATTENTIVE SERVICE. Initial estimate was expedient. Rep gave detailed explanations and answered to all my questions about the collision parts and repairs needed .Reception was nice enough to call the car rental office for me. And upon final pickup, my repaired car looked great. Also a service rep was courteous enough to change my license plates. More

Outstanding Customer Service Always a pleasant experience and a de-stresser knowing that my car is in good hands. Very friendly staff, Thanks to Zack for always providing excellen Always a pleasant experience and a de-stresser knowing that my car is in good hands. Very friendly staff, Thanks to Zack for always providing excellent customer service!! More

Always nice Every time I go into service they are always nice, courteous, and very informational/educational. I always strike up a conversation with the service s Every time I go into service they are always nice, courteous, and very informational/educational. I always strike up a conversation with the service staff. Keep up the good work. More