2,545 Reviews of Lou Fusz Kia - Service Center
Great experience Very through check up with oil change. Did not pressure for extra services, very polite, yet friendly. Will definitely return. Car was left clean a Very through check up with oil change. Did not pressure for extra services, very polite, yet friendly. Will definitely return. Car was left clean and ready to go. More
Maintenance I got an oil change. When I got there, no one came out to greet me as they usually do. I had to walk in to the front desk. My wait was about an hour a I got an oil change. When I got there, no one came out to greet me as they usually do. I had to walk in to the front desk. My wait was about an hour and a half which isn't bad. I can tell then vacuumed but they didn't do that great of a job with vacuuming. It was still stuff on the floor and under the mats. If the car is going to be vacuumed out, it needs to be done right. Otherwise, everything else was fine. More
Accessible, Accommodating, Fast and Friendly I needed an emission test. Got in within hour of call and had fast, Friendly Service. They also have a great waiting room with free drinks and snacks. I needed an emission test. Got in within hour of call and had fast, Friendly Service. They also have a great waiting room with free drinks and snacks. More
Richard Essman -2012 Optima battery service need I appreciate the customer oriented service department and the attitude the dealership and manufacturer have towards their customers. The comprehensiv I appreciate the customer oriented service department and the attitude the dealership and manufacturer have towards their customers. The comprehensive warranty and recall program provide to me a sense of security when taking good care of my automobile. I REALLY like the way I feel when I leave the dealership! Bottom line, my next vehicle shall also be a Kia and purchased through Lou Fusz. More
great service center staff always great to deal with they go out of their way too make sure all your needs are taken care of and your happy. staff always great to deal with they go out of their way too make sure all your needs are taken care of and your happy. More
Car service Every time I use this service center I am greeted with a smile and on my way in no time. This is usually the last thing that I want to do, but they so Every time I use this service center I am greeted with a smile and on my way in no time. This is usually the last thing that I want to do, but they somehow make my service experience always enjoyable! Thanks so much! More
Smooth Oil Change I was in and out of the dealership in 30 minutes. They had my appointment all ready to go when arriving. Car looks good after the wash. I was in and out of the dealership in 30 minutes. They had my appointment all ready to go when arriving. Car looks good after the wash. More
Service oil change Zack had the appointment set ahead of time and when I arrived got the car in and out in an appropriate time frame Recommended wiper blades to be repla Zack had the appointment set ahead of time and when I arrived got the car in and out in an appropriate time frame Recommended wiper blades to be replaced and utilized all discount coupons possible very nice young man. More
Super Staff From the moment I call to set up my service, to the moment the folks wash my car after service, each interaction with Lou Fusz service is quick, effic From the moment I call to set up my service, to the moment the folks wash my car after service, each interaction with Lou Fusz service is quick, efficient, and friendly! With the 4 cars we currently own, all from Lou Fusz in the past 4 years, I feel like I am amongst friends because of our ongoing relationship. I trust that they will keep my cars in tip top shape, and I appreciate the clean waiting area with comfortable seats, drinks and snacks. My experiences at Lou Fusz have been first rate, and that's why they are my go-to dealer for sales and service! More
The Best In Customer Care After Luna (my green Kia Soul) took another hit, I decided it was best to send her to the dealership's body shop for work after the repairs done from After Luna (my green Kia Soul) took another hit, I decided it was best to send her to the dealership's body shop for work after the repairs done from the last accident left my driver side is poor condition. Embarrassingly awful service. BUT THIS TEAM, they put a lot of love into my car!Not only that, I felt the care on a personal level , they really helped to relieve a lot of my own stress and anxiety about my car repairs. Sam and Tracey knocked it out of the park! Everyone in the collision center is so great the vocal. I was very comfortable that the car was going to be in significantly better shape when I got it back and it absolutely was down to the excellent cleaning. My car hasn't been that well vacuumed in quite a while due to life changes and it had me embarrassed to even drop the car off. It had me really down that I hadn't given it the basic care it deserved. The repairs are beautiful, my car is still clean lol and I am very happy. Thank you all truly from heart. Hopefully no one else will hit my car and spare me the stress! More