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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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April 12, 2025

Stephen in service is a pleasure to work with. Second time in a week I had the pleasure to have him look after my cars, oil changes and a new battery. A+ service. More

by BJB232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleegler
Apr 14, 2025 -

Lou Fusz Kia responded

We're glad that Stephen took care of your car's needs!

April 09, 2025

The tires ride really rough. Wanted an oil change, but ended up with so many more charges that didn’t make sense. More

by dallasdufer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
April 09, 2025

Was Stephen Pfleegler the best hire of 2025 for Lou Fusz Kia? xxxx yeah! He is the cherry on top of the great service team you already have. Bravo to whoever hired him. For real. More

by PATTI.BASECAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleegler
Apr 14, 2025 -

Lou Fusz Kia responded

We're glad that Stephen was able to take care of you!

April 04, 2025

Lou Fusz Kia has the best customer service I've experienced compared to any other dealership I've visited throughout the St. Louis area. More

by Eric Hartnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Apr 07, 2025 -

Lou Fusz Kia responded

We appreciate the kind words! Thank you!

April 03, 2025

My check engine light is still on after taking our Seltos up their. Was an hour and a half drive and still under warranty. Not happy. More

by brisnurfer
Workmanship
Recommend Dealer
No
Employees Worked With
Service
April 03, 2025

Took my car in for an oil change and alignment. Everyone was courteous and friendly, and the work was done within the estimated time. My car drives wonderfully now! More

by lynndacu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 07, 2025 -

Lou Fusz Kia responded

We're glad that our service staff took care of your vehicle!

April 03, 2025

Friendly, trustful and timely. Had some issues I inquired about and was given honest answers with no pressure . More

by bjkincaide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleege
Apr 07, 2025 -

Lou Fusz Kia responded

We're glad you had a good experience with us!

March 31, 2025

Fast service. Greeted immediately when I pulled in and the service was done in the time that was initially estimated to me and done right the first time. More

by zackopane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lentz
Apr 07, 2025 -

Lou Fusz Kia responded

We're glad you had a fast service experience with us!

March 30, 2025

Very hospitable, even though they didn’t look at what I asked them to about my car, remote other than that everything was fine More

by kathyjefferson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 07, 2025 -

Lou Fusz Kia responded

Thanks for the review!

March 29, 2025

I switched dealerships for my service advisor Stephen P. Good ones are hard to find. More

by bjornstotser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pfleeger
Mar 31, 2025 -

Lou Fusz Kia responded

Glad that Stephen took care of you!

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