Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,557 Reviews

2,557 Reviews of Lou Fusz Kia - Service Center

Sort by
July 28, 2023

Clean fast service got the job done they even recommended what needed fixed on my truck and I got that fix as well More

by mstiffanyharris84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 28, 2023

Excellent service and easy to schedule. All work done on time. I will continue to use this service center. Kevin is my service person. More

by macias519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derlith
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 27, 2023

The work was completed as requested in a timely manner. Kevin is courteous and accurate in reporting what was completed, the cost and the completion time. I know that I can count on him to get the work don More

by LEHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 27, 2023

Very fast service and the crew are efficient. They took care of my vehicle as soon as I came in. More

by icee_Jones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 27, 2023

It was a good experience. Good customer service and the parts department helped me order the new floor mats I wanted. More

by gregtauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Sam helped me get the repair I was looking for, and did not try to over sell me into paying more than I was expecting. More

by SOUTHSIDE2182002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 26, 2023

Great customer service and very well staffed and quick service like them a lot thanks More

by elmindsm314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Andy was great! Very attentive and understanding. he helped me out a tremendous amount. I felt valued as a customer. More

by breahnah13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 26, 2023

Great service team as soon as you pull into the bay. Communication is awesome, letting you what needs to be done and what is going to cost. More

by dondonnaderleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jul 31, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

The experience was great, was a fast and timely service. My service adviser was great about helping with getting other problems resolved. More

by gusnlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

...
67
...