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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews
Call Service Center (314) 208-2444

2,556 Reviews of Lou Fusz Kia - Service Center

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July 07, 2023

Great service and staff at Lou Fusz! Highlight recommend this dealership to anyone looking for their next vehicle! More

by molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
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Jul 07, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 06, 2023

Did not fix my brake problem. Actually they made it worse. They then said they called the KIA tech line . Have not heard anything in a month. Do you think that’s great service. Do More

by arniefriederich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 06, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

July 05, 2023

Service is outstanding. Everyone is friendly and helpful. I'm a very senior lady, so this is extra important to me. More

by DIANE.DRURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 05, 2023

I always have a great service experience with the team. They are always friendly and helpful. More

by St Louis buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 06, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

July 04, 2023

Dealership great; service great! Collision repair great! Communication between collision and service department could've been better More

by plthaggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Braddy
Report | Print
Jul 06, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again!

July 04, 2023

Good Job the car was clean outside wish they cold do the inside too sometimes. More

by mzbutterflie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
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Jul 06, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again!

July 04, 2023

Good Job the car was clean outside wish they cold do the inside too sometimes. More

by mzbutterflie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
Report | Print
Jul 06, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again!

July 03, 2023

The customer service I received was excellent! Lisa Brady is truly an asset to the company! More

by 1LADYDDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Braddy
Report | Print
Jul 06, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 30, 2023

Sam Day and the Lou Fusz team went above and beyond to provide me with excellent service and quality work. I am completely impressed and satisfied. More

by joesparkstrio
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 30, 2023

We visit Lou Fusz KIA for all of our automotive needs and we are always glad we did! A professional, caring, helpful, and friendly staff is the easiest way to share those with whom we come in contact. More

by jsefrit
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James S.
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Jun 30, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

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