Lou Fusz Mazda

I was surprised to be charged for shop supplies after paying for parts and labor. This does not sit well with me. I think shop supplies should be included in the labor charges. paying for parts and labor. This does not sit well with me. I think shop supplies should be included in the labor charges. More

Awesome purchase experience. I bought my first Mazda from Chuck Hestand back in June of 2018. I knew exactly what I was looking for and we were able to come to a fair price over the phone. When I arrived, th Chuck Hestand back in June of 2018. I knew exactly what I was looking for and we were able to come to a fair price over the phone. When I arrived, they had everything prepared for a smooth transaction. No games. No hassles. I referred my father to Chuck and Lou Fusz earlier this year. He enjoyed the same experience. A few weeks ago, I received another call from Chuck with a very attractive offer. After some thought, I purchased another Mazda from him. Again, no nonsense, no games. I would highly recommend Lou Fusz Mazda. More

Customer service is excellent, the service was done within the estimated time frame and happy with end result . Have been coming here for years and will recommend others to come here as well. within the estimated time frame and happy with end result . Have been coming here for years and will recommend others to come here as well. More

I have always been happy with my service at Lou Fusz. They worked me in for an oil change before a road trip, gave me loaner car and had my car ready in no time. Always take my cat here!! They worked me in for an oil change before a road trip, gave me loaner car and had my car ready in no time. Always take my cat here!! More

Devin treated me and my wife with a lot of respect. He was very straightforward and honest about the buying process. He also offered us excellent customer service. We will recommend him to anyone we know was very straightforward and honest about the buying process. He also offered us excellent customer service. We will recommend him to anyone we know who is interested in a Mazda or a pre-owned vehicle. More

The staff here is so friendly and helpful. And I love it that they give me a loaner when I have service work done. Work was done quickly. I received calls periodically updating me on the status of my car. that they give me a loaner when I have service work done. Work was done quickly. I received calls periodically updating me on the status of my car. I didn't feel like they were pressing me to authorize repairs that I didn't need. I can't comment on the quality of the work, as it's all under the hood and I don't know. But the atmosphere is friendly and professional. so I presume that the work is good. More

Very quick with the work they do. I am use to a vacuum and a wash with any service, but they don’t do that. and a wash with any service, but they don’t do that. More

Excellent and timely. Happy that I chose this dealership for sales and service. Service was performed in the amount of time specified. Updated on status throughout. Clean waiting area. for sales and service. Service was performed in the amount of time specified. Updated on status throughout. Clean waiting area. More

Reserved a loaner to have while I was at work and when I got there I was told that the loaners are first come first serve. That is not a “reservation “ as I was previous told by the representative that made got there I was told that the loaners are first come first serve. That is not a “reservation “ as I was previous told by the representative that made my appt. More

service was as always, good longer wait time under service was as always, good longer wait time under the circumstances of covid_19.the wait comfortable. Wait room was nice and clean. Everybody w service was as always, good longer wait time under the circumstances of covid_19.the wait comfortable. Wait room was nice and clean. Everybody was nice. More