Lou Fusz Mazda

Deceptive Practices i purchased my Jeep on October 12 and 2 short weeks later a service light came on saying “service 4 wheel drive” I called my salesman who connected me i purchased my Jeep on October 12 and 2 short weeks later a service light came on saying “service 4 wheel drive” I called my salesman who connected me to service and told me to bring it in that day (October 30). I was put in contact with Julie, my service advisor. Julie didn’t return my calls. I was told i wasn’t getting a loaner which was unacceptable to me. When I Finally did get a loaner it was because I kept calling to get updates on my Jeep bc I didn’t have a vehicle to drive. Stan called me Monday, November 4 and told me it’s the transfer case and that the 30 day warranty doesn’t cover the repair. I drove up with my loaner to get my Jeep that day. On my way up I got a service text showing that the fluid in the transfer case was “burned black” meaning it had been like that before I even bought it. There was no proper multipoint inspection of my vehicle done. Had they done the inspection properly, they would have known about the transfer case and made the needed repairs before selling the vehicle. More

Awesome The service was just outstanding It took less than an hour for us to complete the sale We are military family and the military discount was very a The service was just outstanding It took less than an hour for us to complete the sale We are military family and the military discount was very appreciated More

Great You are the only people to work on my car and Shawn is the best. Thank you thank you thank you thank you thank you You are the only people to work on my car and Shawn is the best. Thank you thank you thank you thank you thank you More

Oil change service s quick. Price was more than expected. Thanks for making appointment time so quickly I appreciated the timeliness. Thanks so much team. service s quick. Price was more than expected. Thanks for making appointment time so quickly I appreciated the timeliness. Thanks so much team. More

Service and oil change Jon was courteous, friendly an efficient. He makes sure my car is safe, and let's me know what needs to be done. He makes sure I'm satisfied. Jon was courteous, friendly an efficient. He makes sure my car is safe, and let's me know what needs to be done. He makes sure I'm satisfied. More

Exceptional Customer Service Wouldn't take my baby anywhere else! They take good care of her. Drove up on them, before scheduling a simple oil change, because I experience some ot Wouldn't take my baby anywhere else! They take good care of her. Drove up on them, before scheduling a simple oil change, because I experience some other car trouble that very day. Was treated with respect & offered immediate service (without an appointment). More

Awesome as always I moved from chesterfield to Cottleville and will continue working with Shawn in service. My car and I are cared for very well! Thanks so much! I moved from chesterfield to Cottleville and will continue working with Shawn in service. My car and I are cared for very well! Thanks so much! More

Outstanding This has been the best experience I've ever had with purchasing a car. Shawn Lane is very knowledgeable, pleasant and patient. I like the short time This has been the best experience I've ever had with purchasing a car. Shawn Lane is very knowledgeable, pleasant and patient. I like the short time of purchase. I love my car! Great dealership! Yes, I recommend this dealership 100%! Thank you so much! More

Very personable and friendly efficient staff I have always had a very pleasant visit would never go anywhere else and definitely will recommend your service thanks for the coffee and fruit I have always had a very pleasant visit would never go anywhere else and definitely will recommend your service thanks for the coffee and fruit More

Super fast and easy. This was the first time I purchased a car and didn’t feel played afterwards. There was no pressure, they answered all of my questions, they did not harass me. I completed the applicatio a car and didn’t feel played afterwards. There was no pressure, they answered all of my questions, they did not harass me. I completed the application from home, so when I came in I signed and provided document and was out the door to work in under 1 hour. It was amazing. And I love my car! More