Lou Fusz Mazda

Battery Replacement I had to have my car towed in for a battery replacement. The staff got to work and provided excellent service. I was satisfied with the service and I had to have my car towed in for a battery replacement. The staff got to work and provided excellent service. I was satisfied with the service and my car runs fine. I would recommend this company for their professionalism and care. More

Excellent service! Shawn always does a fabulous job.... he is my go to service fellow now for 18 years. I trust him because of his honesty and exceptional knowledge of Shawn always does a fabulous job.... he is my go to service fellow now for 18 years. I trust him because of his honesty and exceptional knowledge of the Mazda automobiles. Every single time it is a pleasure working with Shawn. Thank you!! More

New 2018 Mazda3 Sport Hatchback Came in after seeing a used Mazda3 hatchback online to test drive a few vehicles. Andrew was very helpful and suggested multiple cars that might be a Came in after seeing a used Mazda3 hatchback online to test drive a few vehicles. Andrew was very helpful and suggested multiple cars that might be a good fit for my needs and based on the criteria I was hoping to stick to in my car search. Did not buy a car until a few days after the test drives, and Andrew and his managers were very responsive via email and phone and helped me get a very good deal on a new car for only a bit more money than the used vehicles I has been looking at. Were very patient and explained every step of the financing and purchase process. Took time to go over the car features in detail before I drove it home. More

Excellent Service department is great. They care about keeping your car on the road but they won't try to sell any unneeded items. They really seem like car g Service department is great. They care about keeping your car on the road but they won't try to sell any unneeded items. They really seem like car guys/gals and appreciate your car and treat it like their own. More

Excellent service! The service was friendly, well explained, and thorough from start to finish. The prices are comparable or better than another dealer or auto shop. C The service was friendly, well explained, and thorough from start to finish. The prices are comparable or better than another dealer or auto shop. Can't say enough about what a positive experience it was to go to Lou Fusz! More

2016 Mazada CX 5 Everyone we came into contact with was friendly, knowledgeable and fantastic. They were laid back but profession which is exactly what I wanted to wor Everyone we came into contact with was friendly, knowledgeable and fantastic. They were laid back but profession which is exactly what I wanted to work with! In direct contrast to that, the next night, I went to turn in my lease to Nissian Suntrup. The person who took my car didn’t tell me his name. He didn’t ask me my name. When I asked him some questions regarding my last bill ans final property tax bill he said “Oh you are asking me too many questions. I don’t know any of that.” He was rude. He wouldn’t help me and he wouldn’t find anyone else to answer my questions. More

Having my son's car checked out before leaving for college Helpful, friendly, through, nice to be able to use a loaner car so I don't have to sit and wait. If something isnt right or I've had to come back, th Helpful, friendly, through, nice to be able to use a loaner car so I don't have to sit and wait. If something isnt right or I've had to come back, they always make it right. More

Miata repairs and oil change John in the service dept was great in keeping me informed of what had to be done and how long it would take. However the parts dept did not inform th John in the service dept was great in keeping me informed of what had to be done and how long it would take. However the parts dept did not inform the service dept when an ordered part came in until I called checking on it. More

Above and beyond expectations Bought a used 2016 Nissan Altima on a Friday night and a few days later found that the tires had a bad vibration at higher speeds. Took it in and the Bought a used 2016 Nissan Altima on a Friday night and a few days later found that the tires had a bad vibration at higher speeds. Took it in and they rebalanced them, drove it and the issue was still there. Called them and they said to bring it right back in and gave me a loaner and 2 new tires and a day later they fixed the problem with absolutely no hassle or questions asked. Very happy More

Good Service, Friendly People Had a great experience for my oil change and tire rotation. Looking forward to the improvements that are coming to the service waiting area at the de Had a great experience for my oil change and tire rotation. Looking forward to the improvements that are coming to the service waiting area at the dealership. More