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Lou Fusz Mazda
Saint Louis, MO
2,767 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified CustomerMay 03, 2025
My rating is low because I had such an unpleasant experience with Stephanie. The dealership followed up with me after a visit to address an issue went unresolved. Stephanie had an "emergency" and mis experience with Stephanie. The dealership followed up with me after a visit to address an issue went unresolved. Stephanie had an "emergency" and missed a scheduled call with me, and when I responded with to reschedule the call, she never responded. While my initial experience with Lou Fusz Mazda was frustrating (as much as I appreciated my initial exchange with Robin) Stephanie's lack of response or care makes it unlikely that I would attempt to contact them again for service. More
by deandaderko
Employees Worked With
Robin Howard, Stephanie Watkins
May 01, 2025
It was a great experience from start to finish. They got me in quickly, listened to my needs and made it happen without pressure tactics or making me feel like I didn't know what was best for me. I They got me in quickly, listened to my needs and made it happen without pressure tactics or making me feel like I didn't know what was best for me. I felt heard, valued and appreciated from my sales person to the finance manager More
by karenliggins
Employees Worked With
Stephanie Watkins, Stephanie Watkins
May 01, 2025
Dealership was great. Abigail Fox was wonderful ??, Thanks again ?? She found us the pre-owned Toyota RAV4 at the right price. Abigail Fox was wonderful ??, Thanks again ?? She found us the pre-owned Toyota RAV4 at the right price. More
by dim2721
Employees Worked With
Abigail Fox, Abigail Fox
April 30, 2025
Everyone is always really nice here! This particular time I went for my oil change and saw the sign for 5 prepaid oil changes. I asked about it and Nick explained it, and I decided it wa This particular time I went for my oil change and saw the sign for 5 prepaid oil changes. I asked about it and Nick explained it, and I decided it was a good deal for me. It was nice that he didn't push the deal, but explained it when I asked. ?? More
by meganc777
Employees Worked With
Nick Coleman, Nick Coleman
April 30, 2025
The dealership has always treated me really well. The staff is kind & respectful. The biggest bonus to me is allowing the use of a rental car upon drop off. The staff is kind & respectful. The biggest bonus to me is allowing the use of a rental car upon drop off. More
by Chris Krueger
Employees Worked With
Kim Heaney, Kim Heaney
