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Lou Fusz Mazda
Saint Louis, MO
2,336 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,336 reviews
April 20, 2024
We walked into Lou Fusz Mazda & was friendly welcomed by Kyle Kincaid … he was fantastic, knowledgeable, charming, honest & even stayed late for us to see all the options between leasing & financing a new c Kyle Kincaid … he was fantastic, knowledgeable, charming, honest & even stayed late for us to see all the options between leasing & financing a new car .. we really enjoyed our experience working with Kyle. More
by christianmccreary
Verified Customer
Helpful April 19, 2024
Service guy was great! Took a bit longer but they said they were down a tech. Took a bit longer but they said they were down a tech. More
by jason.mcclelland
Employees Worked With
April 18, 2024
I usually work with Stephanie, who is a Mazda service advisor. She is always really great about explaining things and makes me feel valued and comfortable. I also love that the mechanics send me a video advisor. She is always really great about explaining things and makes me feel valued and comfortable. I also love that the mechanics send me a video showing me what is going on with my car - good and bad! Their prices are very reasonable compared to most dealerships and I trust they know what they are doing when it comes to my Mazda. They have taken very good care of me in the 6 years since I bought my car from them.. I love my car and will likely be buying my next one from Lou Fusz in the future, even though they are a 3 hour drive from my home. I highly recommend them! More
by Crystal11
Employees Worked With
Stephanie
April 16, 2024
The dealership is really nice and everyone that works there is super helpful, friendly and professional. Our salesman Moe Daoud is the best. We have purchased two Mazdas from him and we highly recommend there is super helpful, friendly and professional. Our salesman Moe Daoud is the best. We have purchased two Mazdas from him and we highly recommend him to our friends & family. The first Mazda was a CX-5 surprise for our daughters 16th birthday. Moe went above and beyond to make it special for her. He had the car cleaned up and on the showroom floor with balloons when she arrived. We always take my daughters Mazda to the service department there and it's always a good experience. We will definitely take the new Mazda CX-30 there as well. It's always a pleasure doing business at Lou Fusz Mazda! More
by LisaStroker
Employees Worked With
Other Employees :
Stephanie & Robin
April 16, 2024
As soon as I pulled in, I was immediately met by a representative and my car was taken back for service. Despite being a tech short, they kept me looped in. representative and my car was taken back for service. Despite being a tech short, they kept me looped in. More
by phaistanley
Employees Worked With
Patrick
April 16, 2024
Efficient, explained things well, amazing cars and service. I would recommend Lou Fusz Mazda to anyone! service. I would recommend Lou Fusz Mazda to anyone! More
by allisonlacker96
April 12, 2024
The dealership staff was very accommodating and friendly. I would recommend them in the future. I would recommend them in the future. More
by Msueoka
April 09, 2024
A visit to the Twighlight zone,,I brought my car back from an oil change because it was over filled..They changed the oil and had me observe them check it...It was over filled again! They stated it was from an oil change because it was over filled..They changed the oil and had me observe them check it...It was over filled again! They stated it was okay and I did not how to check oil.I gave up went home dropped the oil and put the proper amount back in..A note My responsibility for 28 years was maintaining vehicles, grounds equipment, janitorial equipment etc..I created maintenance schedules and hands on work..my equipment usually exceeded dealer predicted tear downs and replacement..Oh I do know how to check oil Thomas Norton More
by NORTONTHOMAS40
Employees Worked With
do not know
April 09, 2024
Thorough check and found issues that needed attention. Painful to pay but comforting to know auto in top shape Painful to pay but comforting to know auto in top shape More
by Mazda Lover
April 07, 2024
I had a problem with my vehicle and was fairly sure Lou Fusz could find it and fix it. I was right. Fusz could find it and fix it. I was right. More
by GLADNEYALVIN
Employees Worked With
