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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,038 Reviews

2,038 Reviews of Lou Fusz Mazda - Service Center

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April 30, 2025

The dealership has always treated me really well. The staff is kind & respectful. The biggest bonus to me is allowing the use of a rental car upon drop off. More

by Chris Krueger
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
April 30, 2025

Everyone is always really nice here! This particular time I went for my oil change and saw the sign for 5 prepaid oil changes. I asked about it and Nick explained it, and I decided it wa More

by meganc777
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
April 29, 2025

Good service in timely fashion Comfortable with the inspection and video. Good to know car is in good condition More

by Mazda Lover
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
Apr 29, 2025 -

Lou Fusz Mazda responded

Happy that our service staff were able to take care of you!

April 29, 2025

Great service let me know what was needed told me one thing I could wait but I decided to have the work done since my car was already at Lou Fusz More

by BERNICECARP
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
April 29, 2025

Every time I’ve gone to this particular dealerships it has always turned out to be a great service More

by Jamond Gilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

I had to return the car to the dealer because a bolt had fallen from the undercarriage, causing a bracket to scrape against the wheels. I strongly suspect the service tech failed to tighten the bolt after r More

by NMANISCALCO
Recommend Dealer
No
Employees Worked With
Kim Heaney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
April 26, 2025

The process was easy and convenient The process was easy and convenient. Extra services needed were clearly communicated and approving and declining these services is easy. More

by Jaspers_85
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Howard
Apr 29, 2025 -

Lou Fusz Mazda responded

We're glad you had an easy experience with us!

April 25, 2025

It's always a pleasure working with the team at Lou Fusz Mazda. I bought my car there and also serviced it there and my experience was always great! More

by edman_derrick
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Heaney
Apr 29, 2025 -

Lou Fusz Mazda responded

We're glad that our staff has always provided a great experience!

April 25, 2025

Professional, thorough, and always very transparent Lou Fusz Mazda has excellent customer service and always makes me feel certain I'm getting the work I need and never more More

by Jcomeara
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Coleman
Apr 29, 2025 -

Lou Fusz Mazda responded

We're glad that our staff was able to take care of your needs!

April 24, 2025

Very smooth process all the way, no pressure. We are excited to have our new CX5 More

by Mike@jacobson59.us
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Watkins
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