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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,047 Reviews

2,047 Reviews of Lou Fusz Mazda - Service Center

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March 24, 2022

Good prompt, quality service. Shawn makes the entire experience worry free. I appreciate his honesty. He makes you feel like you're important. Thanks Lou Fusz and thank y Shawn!!! More

by SAREGANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 25, 2022 -

Lou Fusz Mazda responded

Thank you for your kind review of our store. We are happy to serve you and we look forward to serving you again in the future!

March 23, 2022

Clean, friendly and efficient - they were prompt and on time. The video of the work being done is really slick More

by kook27@swbell.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 25, 2022 -

Lou Fusz Mazda responded

Thank you! We appreciate your kind words and we hope to see you again!

March 23, 2022

Lou Fusz Mazda makes it so easy to take care of your car! Email reminders to bring your car in, ease of making an appointment, friendly and efficient service desk, knowledgeable mechanics, actual video inspe More

by marykcanavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your great experience in our store. We are happy to serve you and look forward to serving you again.

March 22, 2022

Service was fairly quick, waiting area was not as nice as some other Mazda dealerships in town. More

by aherrington94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lou Fusz Mazda responded

Thank you for your feedback. We appreciate you choosing our store and we hope to see you again!

March 22, 2022

Lou Fusz Service Advisors and Service Techs provided fast and friendly service in a clean Customer Lounge. More

by NAHENLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Mar 25, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We appreciate your time and business with our store.

March 22, 2022

Both the service techs I worked with were courteous and expert at solving the problem. More

by VSLACHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin and Shawn
Mar 25, 2022 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we look forward to seeing you again!

March 22, 2022

In for an oil change on 3/31/2022. I get synthetic oil which typically lasts 6000 miles. When I looked at the sticker in the window, it said next oil change is 3000 miles. This was a c More

by VICTORIAN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Mar 25, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management.

March 20, 2022

They took my car and they got working on it. They did a great job. More

by DPAGE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hestand, Devin Riley, John Napoli, Salvador Garcia
Mar 21, 2022 -

Lou Fusz Mazda responded

We appreciate you choosing our store and your kind words. Thank you, and we hope to see you again.

March 20, 2022

Customer service is great! Knowledgeable about and helpful in the ability to diagnose the problem. More

by Tia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 20, 2022 -

Tia responded

Thanks for your service!

March 19, 2022

the new video assessment from my mechanic was awesome. Showed very clearly the issues with my engine and oil leakage. More

by ADEYEMOB
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso 5 Stars! ??????????
Mar 21, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy you had a five-star with us, and we hope to see you again!

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