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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews

2,042 Reviews of Lou Fusz Mazda - Service Center

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December 06, 2021

Provided what I needed expeditiously and were easy to deal with, Happy with the service provided. More

by Johnbonacorsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 13, 2021 -

Lou Fusz Mazda responded

We are happy to hear this! Thank you for taking the time to leave us a review. We appreciate you and look forward to seeing you again!

December 03, 2021

I had issue with my car left tyre was making some weird sound but when I went to service center they said they didn't find the issue but more that what upseted was the compliment car, when I booked online More

by Abdul khader Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I could not see due to mask
Dec 06, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are sorry to hear about your experience, and we will be passing your message along to management.

December 03, 2021

Always clean and great place to relax and lounge while you wait for your car! Friendly front desk! More

by e_sutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn degrasso
Dec 06, 2021 -

Lou Fusz Mazda responded

We appreciate your kind words! We are happy to hear about your great experience in our store, and we look forward to seeing you again!

November 23, 2021

I do love Lou Fusz’s service center. It’s a beautiful building with all the amenities, very convenient with courtesy car and shuttle if you can’t wait. And they’re very thorough. My only downside is it’s More

by Cmatsche0788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Nov 29, 2021 -

Lou Fusz Mazda responded

Thank you for your kind words. We appreciate you choosing our store, and we look forward to seeing you again! Thank you for bringing this to our attention.

November 20, 2021

Love this place. People are nice and get my car done quickly. Will come back later. More

by zjunyi19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scherbring, Steve Rickard, Gary VanDoren, Leland Worley
Nov 22, 2021 -

Lou Fusz Mazda responded

Thank you so much for your kind words! We hope to see you in our store again.

November 09, 2021

Comfortable waiting room, friendly check in. Knowledgeable service technician and speedy service to vehicle. Overall pleasant experience. More

by JANBIGNALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso,*****
Nov 11, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review and your kind words about our dealership! We look forward to seeing you in our store again!

November 09, 2021

Great service and I appreciate the service personnel. Robin was very helpful when I made the appointment. More

by rcexplore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin and the other lady
Nov 09, 2021 -

rcexplore responded

Great service

November 06, 2021

Good and friendly service. Very efficient and explained things well for this service and the next one. More

by Jmrjlund88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review! We are happy to serve you and we look forward to serving you again!

November 06, 2021

Everyone there is always friendly and helpful. They show interest in me and my safety while driving my vehicle. It’s not just about the money for them. More

by MARY0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department in general
Nov 09, 2021 -

Lou Fusz Mazda responded

Thank you for your kind words, Mary! We are happy to hear this, and we look forward to seeing you again!

November 04, 2021

Booking appointment was easy and checking in even easier. They kept in touch with the repairs which had to be done. It’s nice when the car is returned washed and clean. Picking up was friendly and efficient. More

by Bonban226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept not listed
Nov 04, 2021 -

Lou Fusz Mazda responded

Thank you for your kind words about our dealership and staff! We are happy to serve you and we look forward to serving you again!

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