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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,038 Reviews

2,038 Reviews of Lou Fusz Mazda - Service Center

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January 26, 2021

Visited the service department due to brake problem. Was treated with the utmost respect. Shawn Debra's went beyond the call of duty to ensure my Mazda was repaired. More

by brown.patriciae59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

January 25, 2021

The evening that I called for an oil change The evening that I called for an oil change appointment, I hit a deer. And had to wait until after the collision center was finished. More

by Ssheldon4313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Feb 01, 2021 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

January 24, 2021

Lou Fusz has never let me down when it comes to fast and efficient service. I am always able to get a timely appointment. I love Lou Fusz!! I was surprised when I needed to change the battery! I did not More

by PRICH1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 01, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

January 12, 2021

Excellent service. Strongly recommend to others. Will come again. A a a a a a a a a a a a a a a a More

by shpringman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

January 11, 2021

I stopped by the dealership on Lindbergh last Saturday 1/9/2021 without an appointment, I was directed to the parts department and a Very Nice Gentlemen by the name of Steve taken care of me within 5 minu More

by janice.scott167#@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in the parts department
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

January 08, 2021

I always work with Shawn and he is the best there is. He is always really helpful and I will never take my vehicle anywhere else More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 07, 2021

I love bringing my Mazda in to be serviced here, since I bought it new, years ago. Everyone is super friendly and helpful, recently I came in with an excessive oil leak and they got it fixed and running lik More

by MSUGITANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Linneman
Jan 20, 2021 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

January 07, 2021

I have used Lou Fusz Mazda service department for at least 10 years and they have always provided excellent service. In my most recent visit they had me in and out of the service department in less tha More

by EBHILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jan 20, 2021 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

January 06, 2021

My last visit I received great service. The service desk employee was friendly and provide a discount since I had left my coupon at home. The establishment is overall in excellent condition. More

by la
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Anselmo
Jan 20, 2021 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

January 05, 2021

Didn’t have time to give information about tires quoted and didn’t wash the car after they changed the oil on my car. Xoxo More

by zulay calero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Jan 20, 2021 -

Lou Fusz Mazda responded

We are so sorry! This is not supposed to happen this way. We will talk to our team about this. We apologize for missing these items. We appreciate you letting us know.

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