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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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November 12, 2024

Excellent service everytime we go. Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! More

by bethanygrunow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

We're glad you have received excellent service from us!

November 11, 2024

Thank you for the great service. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. More

by jeanne.schoettle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

Thank you for the review! We appreciate you!

November 08, 2024

They were very communicative! Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. More

by pheller0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

Happy to hear that our staff was able to take care of you!

November 08, 2024

Amazing service! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! More

by HSANDERS1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Lou Fusz Mazda responded

We're thrilled you had an amazing service experience with us!

November 06, 2024

Robin was the best! Would highly recommend her and the store itself! Great service! Woohoo More

by kates123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lou Fusz Mazda responded

We're happy Robin took care of your needs!

November 06, 2024

My salesperson, Brett Mason, was awesome. He was very friendly, knowledgeable and helpful. He made my experience a great one. More

by 3kfw59
Recommend Dealer
Yes
Employees Worked With
Brett Mason
Nov 06, 2024 -

Lou Fusz Mazda responded

We're glad that Brett was able to take care of you!

November 01, 2024

It was the worst experience getting an oil change and a tire rotation on my car EVER! Was told that the manager would call me never did fill out a survey email back regarding the survey said I’d be in touc More

by TNTRANKEE21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who worked on my car but he was nice on the video
October 31, 2024

The dealership met my needs every time i visit. Whether it's late or it's not a scheduled visit. They are always courteous and professional and exceed my expectation every time More

by chezlowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lou Fusz Mazda responded

We're happy that we were able to take care of you!

October 30, 2024

The service department is top notch and continues to impress. a b c d e f More

by edfoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lou Fusz Mazda responded

Thank you for the kind words!

October 26, 2024

Excellent experience. Sorted most everything out online, in and out of the dealership within 2 hours. Mo was great, and easy to work with. Would recommend, would buy here More

by ZIA090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Lou Fusz Mazda responded

We're glad that you had a quick experience with us!

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