Lou Fusz Mazda - Service Center

I needed a new interior tv screen to solve several service problems: couldn't use 6 on phone pad, phone went from microphone to bluetooth, couldn't scroll contacts. Service visit fixed those problems service problems: couldn't use 6 on phone pad, phone went from microphone to bluetooth, couldn't scroll contacts. Service visit fixed those problems. More

Lou Fusz aways exceeds expectations. The work is done within the time and budget estimated when I dropped off the vehicle. The service team is friendly and everyone is most helpful. The work is done within the time and budget estimated when I dropped off the vehicle. The service team is friendly and everyone is most helpful. More

Loyalty & Reliability I’ve been with LF Mazda for 14 years and have always felt in good hands and appreciated. Three cars purchased and fifty visits. Returning for regular I’ve been with LF Mazda for 14 years and have always felt in good hands and appreciated. Three cars purchased and fifty visits. Returning for regular service was a given, even on a teacher’s budget. Shawn, John and the crew have always looked out for my best interests. More

Great. The service was great. However to replace the mirror was too costly and I did not call back. I think Mazda parts are too expensive. The service was great. However to replace the mirror was too costly and I did not call back. I think Mazda parts are too expensive. More

Everyone at the dealership from the service team to the Everyone at the dealership from the service team to the sales team was extremely courteous and helpful during my visit. The sales team informed me a Everyone at the dealership from the service team to the sales team was extremely courteous and helpful during my visit. The sales team informed me about your courtesy pick up and drop off for service which is an awesome feature for me because I always have to just wait until the repairs are completed. In addition the person who made my appointment for me over the telephone was extremely helpful and detail. Kudos to everyone at Lou Fusz Mazda!!In addition the person who made my appointment for me over the telephone was extremely helpful and informative! Kudos to the Lou Fusz Mazda dealership team!! More

I was really satisfied with the services I received. Very friendly and professional I will make sure I spread the word!!...Thank you so much! friendly and professional I will make sure I spread the word!!...Thank you so much! More

They were professional, polite, and used excellent customer service. They did what was promised and in a timely manner. And phones me when service was completed. customer service. They did what was promised and in a timely manner. And phones me when service was completed. More

I have brought my Miata in twice in the last several months for installation of some Mazda interior pieces. Both times they damaged the vehicle. First time I had the parking brake boot and shift boot re months for installation of some Mazda interior pieces. Both times they damaged the vehicle. First time I had the parking brake boot and shift boot replaced with Mazda Alcantara pieces. During this service they scuffed the Mazda stainless doorsill covers. I brought my car in this week to have the Alcantara Door Panel Center Trim installed and the scratched and nicked up my left front wheel. This car only has 3400 miles on it. When I brought the car in and dropped it off the service writer noticed that I had covered the sill plates and shift knob with blue painters tape so you guys would hopefully not scratch them any further. So he had to know that I am extremely particular about my car. I know it’s just a Miata to your guys, but it’s a Lamborghini to me. So when I came back to pick it up I notice the front wheel damage and went off our the service manager and service writer who indicated something to the effect they would touch the wheel up. As you could imagine that did not set well with me and I insisted on a new CLUB SPORT BBS wheel. I indicated that I would be done with your dealership at that point and your service manager, Nicole I believe her names is recommended that I not come back after I pick up the wheel. I find it hard to believe you would allow non ownership to make that sort of decision with out consultation. As I told your service manager and service writer, all I want is to bring my car in, have what I want done taken care of, and for your dealership to not xxxx anything up. I do apologize for the profanity, but I was hot. These wheels are around $800 each. At this point in time I can’t imagine myself ever doing business with Lou Fusz again and work of mouth spreads fast. More

Done right Took my car in just for a few problems but important ones. Staff was friendly and efficient. Let me know everything going on with my car and the possi Took my car in just for a few problems but important ones. Staff was friendly and efficient. Let me know everything going on with my car and the possible cost. Got my car back and have no complaints. More

Clean dealership and car! It was a nice surprise to pick up my car as it was washed and vacuumed. The whole dealership was very clean too. I felt like they were taking good pre It was a nice surprise to pick up my car as it was washed and vacuumed. The whole dealership was very clean too. I felt like they were taking good precautions to curb the spread of germs. More