Lou Fusz Mazda - Service Center

Great service experience My oil change was fast and efficient. The service staff was friendly, prompt, and helpful. I needed a later appointment due to my work schedule, and t My oil change was fast and efficient. The service staff was friendly, prompt, and helpful. I needed a later appointment due to my work schedule, and the appointments were available and easy to vook..overall, I'm very satisfied with my experience. More

Easy in and out Their communication made them easy to work with. I will do more or my service with them in the near future. I wish all service departments made it thi Their communication made them easy to work with. I will do more or my service with them in the near future. I wish all service departments made it this easy. Devon was knowledgeable and answered all of my questions. More

I am very happy with the LOU FUSZ service department I use only the LOU FUSZ service department for their honesty, expertise,, and consideration of my needs such as scheduling and loaner car options for I use only the LOU FUSZ service department for their honesty, expertise,, and consideration of my needs such as scheduling and loaner car options for extended repairs . They are always courteous and efficient as well. What’s not to love about that! More

I had a problem with the third party installed moon roof The service department really champions my calls with a third-party vendor and got me a really good price on repair. They saved me hundreds if not $1, The service department really champions my calls with a third-party vendor and got me a really good price on repair. They saved me hundreds if not $1,000 on the repair! More

Unclear time estimate The service was wonderful. My only issue was time. On the phone I was told I couldn't get a loaner because it would take less than an hour. When I pu The service was wonderful. My only issue was time. On the phone I was told I couldn't get a loaner because it would take less than an hour. When I pulled in, they told me it would be an hour and a half, but I couldn't get a loaner as none were available. I had my one year old with me. In all, it took just over 2 hours. I wish they would have just let me get a loaner. More

Starter and clutch replacement Got my starter replaced and they noticed other things needed replacing and they gave me the breakdown of what it would cost to replace it right then v Got my starter replaced and they noticed other things needed replacing and they gave me the breakdown of what it would cost to replace it right then vs later along with approximate labour costs. It's nice to have laid out options as to what may or may not happen to your car for a repair and given the choice when/if to have it done. There were a couple of things that needed to be looked at again on my car when I came to pick it up but Shawn drove it himself when it was all done and kept asking me to see if my car handled alright once I drove it for a bit. Thanks Shawn! More

Love Lou Fusz Mazda I always take my car To Lou Fusz because they always take really good care of me. Shawn Degrasso was my service advisor this time and he takes great I always take my car To Lou Fusz because they always take really good care of me. Shawn Degrasso was my service advisor this time and he takes great care of me! More

Review I’m normally very satisfied with the service. However, it took 2 hours for an oil change (I had an appt). that’s ridiculous. I realize there is cons I’m normally very satisfied with the service. However, it took 2 hours for an oil change (I had an appt). that’s ridiculous. I realize there is construction going on but if this happens again I won’t be coming back. More

8 x Mazda Man Terrific people from Sales personnel throughout the service area where they all take great care of you ( the happy Mazda owner) Tom Phillips and staff Terrific people from Sales personnel throughout the service area where they all take great care of you ( the happy Mazda owner) Tom Phillips and staff are the best to work with... like an old friend of the family. My wife and I aloo with my daughter and husband have owned 10 new Mazda’s. But it’s the people who work there that keep us as loyal customers Sincerely. Bill Eggers & family Ps thanks Tom & Staff. The best! More

Great service! Great service. Took care of all the issues very quickly. Everything covered under warranty. Only thing I wish was different was that I could have gott Great service. Took care of all the issues very quickly. Everything covered under warranty. Only thing I wish was different was that I could have gotten a car wash but it was too cold out haha More