Lou Fusz Mazda - Service Center

Great service service is tops will always take my mazda there for work although it rarely needs it except for the oil change. service actually listens to the cus service is tops will always take my mazda there for work although it rarely needs it except for the oil change. service actually listens to the customer and does not try to rip people off by doing items that are not needed. More

Love Mazda-Lou Fusz Masda- We only drove BMW and Infinity cars. It was our belief that if one wanted quality and reliability the choices were limited. We bought the Mazda 6 firs We only drove BMW and Infinity cars. It was our belief that if one wanted quality and reliability the choices were limited. We bought the Mazda 6 first and were very impressed by the handling and the technology. The fact that it uses regular fuel instead of the premium. Our insurance was half of that of the BMW. The top of the line of the Mazda model was priced the same as the base model of the entry level of BMW. Never regretted it. Next was the Mazda CX5, love it! We are a Mazda family now. And there is Lou Fusz. On the sales floor Mike and Chase made our purchasing an enjoyable experience. When has buying a car stress free? Never for us until Lou Fusz. On my last visit Chuck help me with updating the navigation system. He did it in such a welcoming manner. In the service department we only work with Bruce Weaver. He is so courteous and knowledgeable. He explains things and takes the time to make sure you understand- for those who are not mechanically inclined it takes patience, right? Thanks you all! More

Warranty Repair Julie at Lou Fusz was great. My only complaint is the time it took for Mazda to get the repair parts delivered to Lou Fusz. Julie at Lou Fusz was great. My only complaint is the time it took for Mazda to get the repair parts delivered to Lou Fusz. More

Happy!!! & Truly Satisfied!!!!! My name is Melanie and I have purchased (4) Mazda starting in 2006. My 1st Mazda was purchased from Randy Blount Dealership. I live in north city so My name is Melanie and I have purchased (4) Mazda starting in 2006. My 1st Mazda was purchased from Randy Blount Dealership. I live in north city so after Randy Blount closed I chose this location because of the accessibility from home and work just in case a car problems ever occurred. I have owned each new model 2006 Mazdza 6i, 2009 Mazda 6 , 2010 CX-7 , & presently a 2015 CX5. And because of my purchases I have had more encounters for service with Shawn. I had a battery problem on January 9,and Shawn DeGrasso who I have chosen as my service advisor took care my issue. Over the years he has always been friendly, been patience, & he listens and is always professional. I received an email from Mazda Customer Service Survey and answered it on January 13 and Shelly Adams did a follow up call regarding my service yesterday. I want management to recognize Shawn's worth because he knows I have had some very unique issues with all my car purchases. I have learned to respect his knowledge with my car concerns and I believe he believes my concerns as being legitimate. Because who wants to come a dealership unnecessarily (smile). Also, over the years I had the pleasure to have some car issues solved from Glen and Bruce regarding some defects. Finally , the office personnel, and other associates, & parts department have been outstanding, too. Great Job!!! More

Very Pleased I have been taking my beloved 1999 Mazda Protege to this dealership for well over 10 years. The staff is always courteous and professional. My service I have been taking my beloved 1999 Mazda Protege to this dealership for well over 10 years. The staff is always courteous and professional. My service advisor, Shawn DeGrasso, was great. Any issues found are fully explained. Very pleased with the service I have always gotten. - luvmymazda More

excellent service with Bruce at Lou Fusz Mazda I've been going to Lou Fusz Mazda service for over a year. Bruce was the most recent service manager, but I appreciate all who I have worked with. I've been going to Lou Fusz Mazda service for over a year. Bruce was the most recent service manager, but I appreciate all who I have worked with. More

Great Service Shawn Degrasso did an amazing job taking care of me and my car. I am very particular with my vehicle and would recommend this dealership. Shawn took t Shawn Degrasso did an amazing job taking care of me and my car. I am very particular with my vehicle and would recommend this dealership. Shawn took the time to explain the problem they found while doing a routine oil change and had me fixed and on my way in no time. Very fast and friendly dealership. More

Great Job! Bruce Weaver called me back to confirm the appointment time I asked for. Matt found the problem with my car. Julie gave some privacy to retrieve my Bruce Weaver called me back to confirm the appointment time I asked for. Matt found the problem with my car. Julie gave some privacy to retrieve my insurance information. Bruce carried my bags (5) from my car to the rental car for me Shaun called me with the total cost when my car was ready. They waited for me in the ice storm, even it though it was closing time. More

Great service Shawn D. , in Lou Fusz Mazda service, is why we've been loyal customers for 17 years. He is awesome! We actually don't mind coming in for service! Shawn D. , in Lou Fusz Mazda service, is why we've been loyal customers for 17 years. He is awesome! We actually don't mind coming in for service! More

Fantastic Service and Customer Service! My appointment was for Wed morning. I called Tue to ask if I could drop off my car and if they would work it in great. They immediately replied sure My appointment was for Wed morning. I called Tue to ask if I could drop off my car and if they would work it in great. They immediately replied sure, no problem, and they also got my car done on that Tuesday. Everyone at the service center any time I have to drop off my car (which so far has just been annual maintenance, I have had NO issues with my Mazda2) is so very helpful. Beyond being just polite, they go out of their way to be extra helpful. I will purchase my next car at Lou Fusz just for this reason! More