2,039 Reviews of Lou Fusz Mazda - Service Center
Shawn and his team did a great job!!!! Shawn and Matt that technician that worked on my car did a great job diagnosing my check engine light. Even though it was an in depth problem and took Shawn and Matt that technician that worked on my car did a great job diagnosing my check engine light. Even though it was an in depth problem and took a couple of weeks to figure out, Shawn kept me up to date and got me in a loner car with no problems. Matt did a great job working on my car and explaining the problem to me. One of the reasons I have not gotten rid of my car yet (180,000 miles) is because of the great service at this location provided by Shawn. No matter how big or small of a problem I have with my Mazda, Shawn ALWAYS listens and helps me through it. More
Very pleased customer Very personable friendly rare to satisfy the customer I appreciated the personal attention that I received also the prices .the cashier was also ver Very personable friendly rare to satisfy the customer I appreciated the personal attention that I received also the prices .the cashier was also very friendly and patient she smiled alot More
very courteous Although Shawn was off last Monday, I received the same prompt and courteous service that I always have received from Shawn Degrasso for the last 14 Although Shawn was off last Monday, I received the same prompt and courteous service that I always have received from Shawn Degrasso for the last 14 plus years More
Fixed wiring that was chewed by an animal The service I went in for was originally for a motor mount which is getting fixed soon. Upon inspection I had a leaking belt tensioner, and squirrel n The service I went in for was originally for a motor mount which is getting fixed soon. Upon inspection I had a leaking belt tensioner, and squirrel nest with chewed wires. They fixed it and went above and beyond what I expected. More
very positive experience when work completed quick notification and work well done very friendly service personnel and priced accordingly with no pressure to do more than nee when work completed quick notification and work well done very friendly service personnel and priced accordingly with no pressure to do more than needed More
A happy customer! I have been a customer of Lou Fusz for more than 40 years and will continue being a happy customer. All service people are awesome. I have been a customer of Lou Fusz for more than 40 years and will continue being a happy customer. All service people are awesome. More
Friendly service Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommenda Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommendation for lunch when I asked. My oil change was completed in a timely manner. I have been so impressed with both oil changes that I have had. More
Great service—I’m treated like family! I’ve been coming here for service for almost 10 years and the service advisors take such good care of me. Katy for years and now Shawn suggest what I I’ve been coming here for service for almost 10 years and the service advisors take such good care of me. Katy for years and now Shawn suggest what I need most and never pressure me. I’m on a limited budget so it’s very important that I spend my money wisely and I feel like I can trust Fusz not to take advantage of me. Service is always prompt—usually done in less time than promised. More
Excellent service. Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred friends and family. We love Fusz! More
Scheduled maintenance In the course of doing scheduled maintenance they discovered a skid plate was missing rivets but no indication of me having hit anything. Dealer order In the course of doing scheduled maintenance they discovered a skid plate was missing rivets but no indication of me having hit anything. Dealer ordered new one and said it would be a covered warranty repair. They offered me the option of a loaner car or driving my car. The service personnel explained everything in clear terms. More