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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,049 Reviews

2,049 Reviews of Lou Fusz Mazda - Service Center

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July 05, 2023

My car is almost 13-years-old and this dealership has kept in running beautifully. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Jul 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

Jul 06, 2023 -

Happy Customer responded

You're welcome.

July 04, 2023

On time, friendly service. The staff was polite, professional and informative. They are my go to dealership in St Louis. More

by runt3144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 06, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 02, 2023

Everything went perfectly. Staff is very nice and kind. Kyle is the best salesmen we’ve met. More

by imeunju.kim
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 30, 2023

Our salesman Kyle was very accommodating to our requests and helped us find the right vehicle! More

by bethmcdonald4
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 29, 2023

The staff were great from start to finish. Friendly and knowledgeable. I recommend their staff and facility very highly. More

by franco5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 29, 2023

Price discrepancies found on invoice. Costs are higher across the board but I don’t feel like there’s a corresponding increase in quality. Complementary services on the invoice but neve More

by jphpurdue
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service desk people
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 29, 2023

Had a bolt in my tire. They got me in and out in a decent amount of time. Greatly appreciated! I was leaving to drive out of town the next day. More

by pufnstuf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 30, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 29, 2023

The staff is very friendly and knowledgeable, but did not provide many updates during the service appointment. More

by ncyehlik
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

June 29, 2023

Our sales person was excellent, a very pleasant and professional experience . He answered all my questions and we would definitely recommend this dealer More

by WAD1945
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie was finance
Jun 30, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 27, 2023

Kind,helpful, really enjoy the video and showing what it needs.and the kindness of it More

by cmpunk589
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli, Danny Insalaco, Macey Oates
Jun 29, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

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