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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews
Call Service Center (314) 208-2304

2,048 Reviews of Lou Fusz Mazda - Service Center

Sort by
June 25, 2023

work performed well but took longer than promised. did have a little of work done though. More

by BARNHARTS2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli, Macey Oates
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Jun 26, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 25, 2023

Lou Fusz is the best! ! I love everyone there! Always super friendly and helpful! Thank you! More

by Amyjlops
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli, Danny Insalaco, Macey Oates
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Jun 26, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 24, 2023

Great service that is prompt, professional, & friendly. The service video of my car is another plus. More

by MWANCA3
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 26, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 23, 2023

Always great service! They know my car well and keep it running, now for my son. More

by katy.trewdesigns
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jun 26, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 21, 2023

Great service, happy with my visit. I like the video of service that was texted to me More

by ahmed8991
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales dept
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Jun 21, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 20, 2023

Jamal is a wonderful salesperson and I would return solely for him. I got pushed into buying extended warranties and told they were necessary to purchase the vehicle. My trust in Lou Fusz is at the flo More

by zyx
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Report | Print
Jun 21, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

June 20, 2023

I just bought my Mazda cx5. I always look for a dealership to become familiar with my car: My first 2 visits with this dealership have been PERFECT! so i will make this one home More

by Latoya Williams
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Napoli
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Jun 21, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 17, 2023

Great facility. No waiting to check in. Service was done within the estimated time. Check out was quick with all services documented. More

by Ken44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 17, 2023

Everyone I worked with were friendly and professional. They explained the service recommended clearly. The experience was exceptional. More

by smithlc1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the gentleman’s name I worked with in the service department, Ron maybe!
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Jun 19, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 14, 2023

Service dept. was friendly, professional, and prompt. Have enjoyed doing business with them and recommend them highly. More

by bgpenhollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

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