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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews

2,048 Reviews of Lou Fusz Mazda - Service Center

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June 14, 2023

Love online scheduling. Quick turnaround. Friendly and knowledgeable staff. Did not feel oversold or pressure to buy additional services or products. More

by jguckeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Krankel
Jun 19, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

June 13, 2023

Easy to deal with. No price haggling like other dealers. Recommend Lou Fusz Mazda for your next car purchase. More

by bakemanstl1
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

June 13, 2023

Was very pleased with the service and experience. It was easy to schedule and results were great More

by Christinemickel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
Jun 19, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 13, 2023

I had an appt to repair my tire. I arrive 15 min before my appt and I was told there was no one available to fix my tire. I left work earlier to have my tire repaired I left the tire More

by Derell Magee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 13, 2023

They are always friendly and helpful. They take care of you quickly. It is east to schedule your appointment. They also match coupons from other dealers, More

by Carla b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 19, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 13, 2023

I gave 1 star because I'm not satisfied what I was looking for so that's why. I had issues for sales and the service department. I make mistake I gave Andrew 1 star but he deserves 5 star 🌟 I'm so so More

by Ilyas Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

June 12, 2023

The business was clean and inviting, everyone was very pleasant and knowledgeable. It was a great car buying experience. More

by carmonella1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 12, 2023

I had a very good experience with this dealership. Everyone was very professional and friendly. Jamel answered all my questions without hesitation. More

by roztoday1
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 11, 2023

Everyone is nice and wait time for for car was just what they said. Will be back More

by saintsevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

June 11, 2023

We had a very good experience, the sales person was extremely helpful and knowledgeable. Just a good all around experience. More

by WAD1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

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