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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews

2,048 Reviews of Lou Fusz Mazda - Service Center

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April 21, 2023

Kyle took the time to find the right car for me. He followed up after my purchase ensuring everything was like I was expected. Really had the best service to purchase a car. All the other employee I More

by line
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 21, 2023

An very well managed dealership. The service and the efficiency of the service is exemplary along with very good staff. More

by SEARSCATALOGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 21, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

April 21, 2023

Professional . Polite . Keeps you informed on all . Love the video of work performed . Pleasant . Knowledgeable More

by Betceebella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah and Robin
Apr 25, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

April 20, 2023

Moe was great, he helped us in every way he could and went above and beyond for us unlike any other dealers we had visited. 10/10 recommend. More

by caitlynpaige27
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

April 18, 2023

After servicing I received an automated email and text informing me that I had been scheduled for service in 4 months. Such tactics are not appreciated and gives me the sense that Fusz churns and monitiz More

by AJASHARPER0
Recommend Dealer
Yes
Employees Worked With
Leland Worley
Apr 21, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 17, 2023

Timely and easy schedule service, little too aggressive with recommended add on services. I have asked on 2 occasions to take drive around steering sharply to hear noise with suspension and received no fee More

by mjsummers79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 17, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

April 16, 2023

Went for my free oil change. They actually contacted me so that I wouldn’t lose it! At the last minute I asked them to do an emissions test and they were totally accommodating. T More

by lisagoodman2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

April 14, 2023

A very professional and knowledgeable staff! They got me scheduled in quickly and took care of the issue. More

by dtln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Apr 17, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

April 13, 2023

I appreciate the video provided of the service performed on my vehicle. It truly shows transparency and the commitment level Lou Fusz Mazda exhibits towards its customers. More

by MSQUTY
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
Apr 17, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

April 12, 2023

We received quick attention and got a good deal on our CX9, and a reasonable trade in value. Delivery of the car was fast and easy. More

by mustangcvrt
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Coffman
Apr 13, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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