
Lou Fusz Toyota
St Louis, MO
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First car for daughter Jim Donohue was excellent to work with in buying our daughter's first car. He made the process super efficient and was great to deal with- knowledgea Jim Donohue was excellent to work with in buying our daughter's first car. He made the process super efficient and was great to deal with- knowledgeable and professional. More
Amazing Service Everybody was very nice and extremely helpful. Jim was an awesome sales person, he made me feel at easy about the whole experience and answered all of Everybody was very nice and extremely helpful. Jim was an awesome sales person, he made me feel at easy about the whole experience and answered all of my questions (I had a lot). I would recommend this dealership and Jim to all of my friends and will be coming back for any additional purchases. More
Wonderful experience! From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind a From the time I connected with Scott Christensen and Chuck Church until the moment I left, I dealt with gentlemen who were extremely competent, kind and made my desire their goal. I have been returning to Lou Fusz since my first purchase in 1983 because every employee I have ever encountered has always made an effort to make me feel as though I mattered well beyond the sale. Plus, with service advisors like Scott Gryzmala, they have the best service department in town. From beginning to end, I couldn't ask for a better experience. Thanks Scott C. YOU MADE MY DAY! M. Muskopf More
Installation of new battery. I arrived for my appointment and was greeted cordially by Lau RA McClure. The service advisor, Warren Hamilton, took my data and gave me a time estim I arrived for my appointment and was greeted cordially by Lau RA McClure. The service advisor, Warren Hamilton, took my data and gave me a time estimate for completion. Upon notice that the battery was installed, I paid my bill and was on my way with a clean car. Josh Bone did good work because my car is starting fine now. More
Rude Salesman Emmanuel was one of the worst sales people I have ever come in contact with. Very rude and pushy. Made me feel like he couldn't have cared less if h Emmanuel was one of the worst sales people I have ever come in contact with. Very rude and pushy. Made me feel like he couldn't have cared less if he earned my business or not. I will make sure to tell family and friends to avoid this dealership at all costs so there is no chance they have an experience like mine. More

Awesome experience! I was impressed with the seamless car vetting process and accommodations at Lou Fusz Toyota! Cody brought the Highlander directly to our home for a te I was impressed with the seamless car vetting process and accommodations at Lou Fusz Toyota! Cody brought the Highlander directly to our home for a test drive because I was medically unable to leave the house for long periods of time. Everyone was so helpful! Also, I didn't feel pressured to make any decisions. Everything was explained fully. Thanks, Cody! More
Trust As someone who knows virtually nothing about cars, it's so comforting to know I can trust everyone at Lou Fusz. Dave Werkmann was especially helpful! As someone who knows virtually nothing about cars, it's so comforting to know I can trust everyone at Lou Fusz. Dave Werkmann was especially helpful! More
service department this service dept continues to provide excellent service. after all these years Mike Wolz still provides excellent customer care. i usually drop off o this service dept continues to provide excellent service. after all these years Mike Wolz still provides excellent customer care. i usually drop off our cars the day before the appt, by 8-8:30 the next day mike calls telling me what problems he has found. then he called that afternoon telling me to pick up the car. More
Service Department Terrific customer service from start to finish on my one year, 10,000 mile check up. The young man who checked me in greeted me with a smile and was Terrific customer service from start to finish on my one year, 10,000 mile check up. The young man who checked me in greeted me with a smile and was very pleasant. Mike Wolz, the service rep, was friendly, listened to and satisfactorily answered a question I had. The customer service manager, who checked me out, was delightfully engaging. What more can I say? A great team!!! More
Great service experience I brought my car in for an oil change and to have brakes and battery checked. I was taken in promptly and I had my car back by the time I requested it I brought my car in for an oil change and to have brakes and battery checked. I was taken in promptly and I had my car back by the time I requested it, as I had another appointment. I go out of my way to use Lou Fusz Toyota service department because I totally trust them not to try to up sell me on things I don’t need. I recommend them to friends and family. More