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Lou Sobh Honda
Cumming, GA
6,626 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,626 reviews
October 17, 2019
Above and Beyond Went in for my oil change and they did a complimentary tire rotation, got it done in under an hour ( I had an appt) and washed the car. Prices reasona Went in for my oil change and they did a complimentary tire rotation, got it done in under an hour ( I had an appt) and washed the car. Prices reasonable and everyone is professional and kind. More
by chrislatl
Employees Worked With
I forgot who helped me.
October 17, 2019
Courteous, attentive, great customer service I consider Jimmy Harris to be my personal auto technician! Always smiling and great customer service! Always treats me as a valued customer! As a mil I consider Jimmy Harris to be my personal auto technician! Always smiling and great customer service! Always treats me as a valued customer! As a military veteran, I like the Lou Sobh Honda is a military-friendly establishment and honors a courtesy military discount on major services! Jimmy always advises me on service items that need routine maintenance without purposefully overselling me on things that I don't need. Thanks for your continued honesty Jimmy!!! Bob Moran More
by 1st Honda Pilot
Employees Worked With
October 16, 2019
Great Experience Purchased a new Pilot. Our sales person, Mitsie Taylor was very professional. The dealership was very fair with pricing. Overall great experience. We Purchased a new Pilot. Our sales person, Mitsie Taylor was very professional. The dealership was very fair with pricing. Overall great experience. We would definitely purchase from this dealership again. More
by TL1128
Employees Worked With
Mitsie Taylor
October 16, 2019
Excellent I was greeted by Shannon immediately upon arrival. We discussed my service needs. The work was completed within (a little before) the estimated time I was greeted by Shannon immediately upon arrival. We discussed my service needs. The work was completed within (a little before) the estimated time to complete. More
by Libbydad1
Employees Worked With
Shannon McConnell
October 15, 2019
Excellent service & staff Highly recommended Bought car there & have always been pleased with the entire operation. Will continue to do business with Lou Sobh in Cumming Highly recommended Bought car there & have always been pleased with the entire operation. Will continue to do business with Lou Sobh in Cumming More
by rodge
Employees Worked With
October 15, 2019
Service Dept Service dept took care of repairs in a timely manner. Service advisor explained necessary repairs and kept me updated on the the.status. Heather is a Service dept took care of repairs in a timely manner. Service advisor explained necessary repairs and kept me updated on the the.status. Heather is a great asset to the dealership and support of customers. More
by Repair Review
Employees Worked With
October 14, 2019
Tom Nicholson is an outstanding salesman. Salesman Tom Nicholson made my new car purchase the best I have ever experienced. He was professional, accommodating, worked very hard to negotiate a Salesman Tom Nicholson made my new car purchase the best I have ever experienced. He was professional, accommodating, worked very hard to negotiate a competitive price. He was very thorough in his explanation of the vehicle features and their function. I would highly recommend him to anyone shopping at Lou Sobh Honda. More
by Donald Hale
Employees Worked With
Tom Nicholson
October 11, 2019
Incompetent Completely dissatisfied with this dealership in general. Purchased a lemon from them 3 years ago and had Notting but trouble with the car. Spent m Completely dissatisfied with this dealership in general. Purchased a lemon from them 3 years ago and had Notting but trouble with the car. Spent multiple hours on travel and sitting in the waiting area to not have any type of satisfaction for any of the issues I was having. Needless to say left this dealership to go to Milton Martin in Gainesville and with the help of Tot Ingram we got multiple of the issues fixed. Fast forward to Monday...husband stops to order a part only because this dealership is on the way home. Orders the part...pays for the part and the service.personel says they will ship it to our home. Yesterday, get a call telling me part was in and I explained it was to be shipped per the conversation my husband had on Monday, person on phone says no we don't ship. Frustration sets in and I politely say we will be by to pick it up. Stop in today, I have written this review while standing and waiting on the 5 dollar part that apparently can't be located plus and additional 20 mins of waiting before writing this. Outcome is they shipped it, yet noone called to tell us so we came down for no reason. More wasted time and gas on this dealership. I would NOT recommend this dealership to anyone. My advice would be travel a little further to Gainesville and get GREAT customer service. More
by Johna Clark
Employees Worked With
Bernard
October 10, 2019
Service Very courteous and efficient. Satisfied the problem I was having. The car wash was a nice touch. I really don't feel the need to express my opinion in Very courteous and efficient. Satisfied the problem I was having. The car wash was a nice touch. I really don't feel the need to express my opinion in words. More
by Scotty
Employees Worked With
Tala Sar
October 09, 2019
Shannon has been awesome from the start with customer service and maintenance on my Pilot. Appointment times and service are timely. Thanks for taking care of our investment. service and maintenance on my Pilot. Appointment times and service are timely. Thanks for taking care of our investment. More
by HondaP2016
Employees Worked With
Justin Britt, Shannon McConnell
