Lou Sobh Honda

Great Communication The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the tim The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the timing and price would be. More

Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More

Dedicated dealership Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! More

Easy transaction Willing to work with us to get what we wanted on new car and trade in. It was a simple and easy transaction, many thanks. Willing to work with us to get what we wanted on new car and trade in. It was a simple and easy transaction, many thanks. More

Exception Prompt Professional Service -Service Department Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the ser Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the service experiences of the first car have been terrible! Needless to say we didn't go back to buy at that dealer and started to explore alternate brands. Glad we looked at the Honda and our experience has been nothing but first class! More

great job Mac !! Mac did a great job attending us and was able to answer the questions I asked him and explained the follow ups I need with my Honda. Mac did a great job attending us and was able to answer the questions I asked him and explained the follow ups I need with my Honda. More

excellent Excellent car shopping experience. My wife and I were treated with kindness and respect. Everything we asked for was kindly met to satisfaction. I wou Excellent car shopping experience. My wife and I were treated with kindness and respect. Everything we asked for was kindly met to satisfaction. I would gladly recommend this dealership. More

Honda crv Good.total price came higher than I expected and than area average.. Sales employee Austin Neal is excellent.all good but price particularly price ad Good.total price came higher than I expected and than area average.. Sales employee Austin Neal is excellent.all good but price particularly price added for dealer added items. More

New car experience Ryan was very helpful and professional. He explained all the features between my choices and he was very subjective in his advice. It was a pleasant e Ryan was very helpful and professional. He explained all the features between my choices and he was very subjective in his advice. It was a pleasant experience working with Ryan More

Best Oil Change service I ever recieved This was an excellent service. They checked everything out, changed my oil and WASHED MY CAR!!! I will continue going there for all future services This was an excellent service. They checked everything out, changed my oil and WASHED MY CAR!!! I will continue going there for all future services needed on my car. More