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Lou Sobh Honda
Cumming, GA
7,776 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,776 reviews
March 09, 2016
Honda Insight Service This was the first time I brought my 2010 Insight in for a major service. I was pleased to discover that this dealership provides total and comprehens This was the first time I brought my 2010 Insight in for a major service. I was pleased to discover that this dealership provides total and comprehensive service with an emphasis on customer service. All work was professionally done to my satisfaction. More
by Insight
Employees Worked With
Mac McIntosh
March 09, 2016
Simply Great! Had a great 1st time experience with the Service Dept., scheduling, wait time & work completed exceeded my expectations. The complimentary car wash wa Had a great 1st time experience with the Service Dept., scheduling, wait time & work completed exceeded my expectations. The complimentary car wash was also a nice touch. More
by Pollo1
Employees Worked With
Mac McIntosh
March 09, 2016
The Best Justin was very knowledgeable, professional & took the time to address all my concerns. My wait time for my oil change was about 45 minutes...awesome Justin was very knowledgeable, professional & took the time to address all my concerns. My wait time for my oil change was about 45 minutes...awesome More
by KR
Employees Worked With
Justin Britt
March 01, 2016
Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More
by MAdrian
Employees Worked With
Other Employees :
Thomas Owens, Harald Hagen, Alex Sobh, Dan Youngblood, Mac McIntosh, Justin Britt
February 29, 2016
Excellent Service Took my 2013 accord sport in due to a srarting issue. My assigned service manager kept me updated with regular status and they were able to duplicate Took my 2013 accord sport in due to a srarting issue. My assigned service manager kept me updated with regular status and they were able to duplicate problem. A rental car was provided without me even having to ask. Top notch service and repair. Would use again. Also very nice facility and waiting area. More
by Jaypp
Employees Worked With
Justin Britt
February 29, 2016
recent purchase The entire process was very pleasant. Entire staff was very friendly and personable. There was absolutely no pressure and low key. Overall the best The entire process was very pleasant. Entire staff was very friendly and personable. There was absolutely no pressure and low key. Overall the best experience I've had at a dealership. More
by satisfied customer
Employees Worked With
Bob Byczynski, Thomas Owens
February 29, 2016
Great Communication The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the tim The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the timing and price would be. More
by MCDSDriver
February 29, 2016
Outstanding service by Mike Blalock Mike provided exceptional service and communication. My service was flawless and he took care of everything perfectly. I had a combination of warran Mike provided exceptional service and communication. My service was flawless and he took care of everything perfectly. I had a combination of warranty work and maintenance. Thanks again Mike! More
by jeff6046
Employees Worked With
Mike Blalock
February 29, 2016
Dedicated dealership Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! More
by Team Walker
Employees Worked With
Other Employees :
new guy in financing named Ryan, Bob Byczynski, Dave Ayers, Dave Owens, Arthur Melman
February 27, 2016
Exception Prompt Professional Service -Service Department Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the ser Lube Oil and Filter in 19 minutes! I purchased two new cars for teenage sons in the past 12 months. The first purchase was NOT at Lou Sobh and the service experiences of the first car have been terrible! Needless to say we didn't go back to buy at that dealer and started to explore alternate brands. Glad we looked at the Honda and our experience has been nothing but first class! More
by Ken30004
Employees Worked With
