The customer service is exceptional!
They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there!
They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there!
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by ELIZABETHHUNTER2000
Service Price Transparency
Sep 14, 2026 -
Lou Sobh Honda responded
Thank you for the fantastic review! We are so glad Heather, John, and the service team continue to provide the level of care you expect from Lou Sobh Honda. We truly appreciate your continued trust in us and are honored to be your go to for your Honda!
They did a fantastic job of servicing my CRV, and their
communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealers
communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealership, I’ll never go anywhere else!
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by ELIZABETHHUNTER2000
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Lou Sobh Honda responded
Thank you for such an incredible review! We are thrilled to hear Heather, John, and the team took great care of your CRV and made sure you felt comfortable throughout your visit. Your continued trust in Lou Sobh Honda means so much to us. We are honored to have earned your loyalty!
The communication regarding my repair was very poor.
The vehicle was not repaired on time, but I was not informed and wasted my time going to pick it up. When I arrived, I was told a story about why the
The vehicle was not repaired on time, but I was not informed and wasted my time going to pick it up. When I arrived, I was told a story about why the car wasn't ready that was then completely contradicted the next day when a different advisor called me with the vehicle status. It became obvious to me that I had been intentionally mislead the night before probably in an attempt to salvage the poor communication on repair readiness. The car needed the repair, and it was repaired. But, I do not like feeling that the repair shop I've used to service the vehicle for 7 years is dishonest.
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by Deanjennifer
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Sep 14, 2026 -
Lou Sobh Honda responded
We are very sorry to hear about your experience, Jennifer. After trusting our service department for seven years, we understand why this situation was especially disappointing. Clear and honest communication is extremely important to us, and we take your concerns seriously. We would appreciate the opportunity to learn more about what happened and work toward a resolution. Please reach out to our Service Manager, Heather Cullen, at hcullen@lousobhhonda.com or 678-679-7286 so we can personally address your concerns.
Great service!
My service was completed sooner than expected. My service advisor, John, invformed me my cars status every step of the way
My service was completed sooner than expected. My service advisor, John, invformed me my cars status every step of the way
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by allen45acp
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We’re glad John kept you informed throughout your visit and that our team was able to get your service completed sooner than expected. We appreciate you trusting Lou Sobh Honda with your vehicle and look forward to seeing you again!
Provided honest good service when I brought my car in for
service. I have no complaints.
service. I have no complaints.
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by Deanpeak
Verified Customer
Verified Customer
Service Price Transparency
Wouldn't go anywhere else Reza and Heather are the best,
would not go to any other Honda dealership to take care of my Honda.
would not go to any other Honda dealership to take care of my Honda.
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by Shorty
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Aug 31, 2026 -
Lou Sobh Honda responded
Thank you for your continued loyalty to Lou Sobh Honda! We’re so glad you’ve had such positive experiences with our team and appreciate your trust in us to take care of your Honda. We’ll be sure to pass along your kind words!
I've always been super happy with the dealership- both
for sales and service. Will continue to support them.
for sales and service. Will continue to support them.
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by JD123
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Aug 04, 2026 -
Lou Sobh Honda responded
Thank you for your continued support! It means so much to know you've had great experiences with both our sales and service teams. We truly appreciate your loyalty and look forward to serving you for many years to come!
Always very professional, takes the time to explain what
was found and how to correct it.
was found and how to correct it.
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by JWSW0811
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We're happy to hear our team took the time to explain everything clearly and make sure you understood your vehicle's needs. We'll be sure to share your kind words with Heather, John, and the team. We appreciate your support and look forward to seeing you again!
We have used this dealership for both our cars for many
years, and we are always pleased with the service, the attitude, and the professionalism
years, and we are always pleased with the service, the attitude, and the professionalism
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by GP71
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Aug 05, 2026 -
Lou Sobh Honda responded
Thank you for your continued loyalty! It means so much to know you've trusted Lou Sobh Honda with both of your vehicles over the years. We truly appreciate your kind words about our service, professionalism, and team, and we look forward to serving you for many years to come!
It was good, John was very nice to me and handled
everything very well The dealership is kept up very well.
everything very well The dealership is kept up very well.
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by nicole.a.peet
Verified Customer
Verified Customer
Other Employees Tagged:
John Goode
Aug 12, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We're glad John provided a friendly and professional experience while taking great care of your visit. We appreciate your kind words and thank you for choosing Lou Sobh Honda!
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