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119 Reviews of John Goode
July 16, 2026
Only place I'll ever have service done, due to quality of service at this dealership - in addition to horrific experiences at other dealerships. service at this dealership - in addition to horrific experiences at other dealerships. More
by hirt.bryan
Verified CustomerOther Employees Tagged: John Goode
July 14, 2026
I appreciate the customer care and professionalism that I have received by John Goode in the Service Center. John has gone above & beyond and always has time for me. I will always be grateful and a returnin have received by John Goode in the Service Center. John has gone above & beyond and always has time for me. I will always be grateful and a returning customer thanks to John G. He truly represents the standard of Lou Sobh Honda. More
by DCTENNIS13
July 04, 2026
reachable & fast service provided I could able to get the vehicle performance details from service representative John Goode and time spent and gave me clear explanations vehicle performance details from service representative John Goode and time spent and gave me clear explanations More
by anil_mugi
Other Employees Tagged: John Goode
July 03, 2026
Very professional, requested service was performed in excellent time. I arrived without an appointment, was met by a service writer in less than 5 minutes, and within 25 minutes, my CRV was ready, washed excellent time. I arrived without an appointment, was met by a service writer in less than 5 minutes, and within 25 minutes, my CRV was ready, washed and had received a full synthetic oil change with OEM oil filter. More
by ARMISFB
Other Employees Tagged: John Goode
July 03, 2026
Lou Sobh’s team did not notify me about the timing belt service that was due. It has been overdue for more than a year. At the end of May, I had the engine coolant replaced and paid $200 for that service. service that was due. It has been overdue for more than a year. At the end of May, I had the engine coolant replaced and paid $200 for that service. In June, I discovered through a Google search that my car should have had the timing belt replaced a year earlier. I had to rush to Lou Sobh to get the full timing belt package done, which includes the timing belt, serpentine belt, water pump, and engine coolant replacement. The total cost was around $1,400. They agreed to refund only the $200 for the coolant service I had done in May. They did not acknowledge their mistake or take responsibility for failing to notify me. They also refused to apply the 15% Costco discount for this maintenance. I am very disappointed because I ended up paying about $225 more overall due to their lack of communication and unwillingness to correct the issue. More
by GaneshMR
July 02, 2026
Working with Justin Britt and John Goode has been amazing. Both Service Advisors are great to work with and I feel confident in their advice. They both know me by voice and by in person which is i amazing. Both Service Advisors are great to work with and I feel confident in their advice. They both know me by voice and by in person which is important to me. I like the stability of having the same advisors visit after visit. That’s important to me. More
by Davidga7
Other Employees Tagged: Justin Britt
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