4,239 Reviews of Lou Sobh Honda - Service Center
Jake was very kind and informative about the repairs and service - he shared the details and was flexible with arrival time. There were issues with backend working process. Problem was assessed and part service - he shared the details and was flexible with arrival time. There were issues with backend working process. Problem was assessed and part A replacement part was ordered. On second visit service determined that an incorrect part was shipped, had to make a third visit to get the new part installed. Third visit - Service team installed the new part, but left the interior panel of the door with overspray/drops of lube and scuff marks and outside of the door grease fingerprints were left as.is on the top chrome instead of cleaning after the job was completed. Disappointed about the lack of small but important details. Jake (Service advisor) did an excellent job from start to finish! More
I have worked with Talin on several occasions now, and he has always been very professional...knowledgeable and extremely helpful. Clearly answered all of my questions. Thank you so much! has always been very professional...knowledgeable and extremely helpful. Clearly answered all of my questions. Thank you so much! More
This dealership is very friendly and efficient. They communicate well when you have your vehicle in for service. They communicate well when you have your vehicle in for service. More
I will continue to take my vehicle here for service because of their excellent customer service. because of their excellent customer service. More
As usual, Heather Cullen continued to provide courteous and efficient customer service on every visit. I will be back. and efficient customer service on every visit. I will be back. More
I bought my car here in 2015 because of the experience I had at another Honda Dealership. The service here has not disappointed. They are always friendly and helpful. Each person I have worked with has take had at another Honda Dealership. The service here has not disappointed. They are always friendly and helpful. Each person I have worked with has taken good care of me. More