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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,239 Reviews

4,239 Reviews of Lou Sobh Honda - Service Center

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March 18, 2024

Jake was very kind and informative about the repairs and service - he shared the details and was flexible with arrival time. There were issues with backend working process. Problem was assessed and part More

by akay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake L. (Service Advisor)
Mar 20, 2024 -

Lou Sobh Honda responded

We appreciate your honest review and we are so sorry that we did not provide a five star experience. Thank you for bringing this to our attention. We take these reviews to heart and hope you will give us another chance to earn your business.

March 18, 2024

I have worked with Talin on several occasions now, and he has always been very professional...knowledgeable and extremely helpful. Clearly answered all of my questions. Thank you so much! More

by SassySheepdog
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Mar 21, 2024 -

Lou Sobh Honda responded

Wonderful to hear! We will definitely pass the compliment along to Talin and the team. Thanks for choosing Lou Sobh Honda!

March 18, 2024

The service was great and my vehicle drives so much better. Also, the followup was awesome. More

by IKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
Mar 21, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 18, 2024

This dealership is very friendly and efficient. They communicate well when you have your vehicle in for service. More

by shanholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 18, 2024

I will continue to take my vehicle here for service because of their excellent customer service. More

by samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 17, 2024

Fantastic service. The services were explained and reviewed with me. Very professional and knowledgeable Very pleased More

by droegejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Mar 18, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 17, 2024

As usual, Heather Cullen continued to provide courteous and efficient customer service on every visit. I will be back. More

by jjwashington41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lou Sobh Honda responded

Thanks for being a loyal customer! We really appreciate you and your review. We will be sure to pass the compliment along to Heather and the team.

March 16, 2024

I bought my car here in 2015 because of the experience I had at another Honda Dealership. The service here has not disappointed. They are always friendly and helpful. Each person I have worked with has take More

by ThorneFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lou Sobh Honda responded

We strive for exceptional service at each visit and we are so happy that we could serve you! We appreciate your business and always look forward to serving you!

March 16, 2024

Very good experience finding the right vehicle and price. Easy to work with Lee Walls. More

by loganute724
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lou Sobh Honda responded

Great to hear! We will be sure to let Lee know you enjoyed your experience. Thanks for taking the time to leave a review.

March 15, 2024

I was pleased with the service. The work on my car was done quickly and efficiently. More

by arlenesykora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Law
Mar 18, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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