I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
1,205 Reviews
Write a Review1205 Reviews of Heather Cullen
September 12, 2026
The customer service is exceptional! They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there! They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there! More
Other Employees Tagged: John Goode, Rashed Khan , Sam N
September 11, 2026
They did a fantastic job of servicing my CRV, and their communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealers communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealership, I’ll never go anywhere else! More
Other Employees Tagged: John Goode, Rashed Khan, Daniel Deadwyler , Sam N -5 Stars
September 03, 2026
This is where I purchased my car. They have always provided excellent service on my vehicle. Heather was my service tech, excellent service & attention I received. I am excited that They have always provided excellent service on my vehicle. Heather was my service tech, excellent service & attention I received. I am excited that management promoted such a deserving & hardworking person to run the service department. Kudos to Lou Sobh! More
Other Employees Tagged: Sam - my svc tech - great!
August 06, 2026
Jose was awesome, everything I asked about the used Honda Element I was interested he did, and with an amazing attitude. After a little negotiation with Jose and Jacob we agreed on price, they made sure the Element I was interested he did, and with an amazing attitude. After a little negotiation with Jose and Jacob we agreed on price, they made sure the car was ready and correct and did a great job of detailing it before delivery. I had to take the car back the next day to get emissions and a full tank of gas and heather the service manager made sure I was taken care of and that the element was good to go before I left. Buying a used car is stressful but Jose and the people at Lou Sohb made the process ok with their honesty and commitment to customer service. Thanks guys More
Other Employees Tagged: Jacob Lawson, Ryan Esloon , Jose Pineda
July 28, 2026
Always very professional, takes the time to explain what was found and how to correct it. was found and how to correct it. More
Other Employees Tagged: John Goode, Adam Gurreri
July 21, 2026
The service department is top notch. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. More
Other Employees Tagged: John Goode, Stephanie Love
July 11, 2026
Outstanding in all respects, I have total confidence in their service and sales. Skilled and caring staff. their service and sales. Skilled and caring staff. More
Other Employees Tagged: Rashed Khan, Stephanie Love
July 08, 2026
Always s good experience. Knowledgeable and prompt service. Thank you. Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this Knowledgeable and prompt service. Thank you. Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this dealership. More
Other Employees Tagged: Ryan Esloon, Barry Leake, Jack Staray
July 07, 2026
Best service and an even better experience ! Highly recommended this service center for all your Honda needs. Highly recommended this service center for all your Honda needs. More
Other Employees Tagged: Laith Younis
July 05, 2026
Prompt and professional service. Thank you! Recommend Honda services at any time, also I love my car. Thank you! Recommend Honda services at any time, also I love my car. More
Other Employees Tagged: Ryan Esloon, Daniel Deadwyler
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