I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
12 yrs, 9 mos
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
1,190 Reviews
Write a Review1190 Reviews of Heather Cullen
May 30, 2026
Aquila was extremely helpful and easy to talk to! Would definitely book another appointment with him. Would definitely book another appointment with him. More
Other Employees Tagged: Ryan Esloon, Aquila Ukama
May 14, 2026
Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters should be considered. More
Other Employees Tagged: David Wikle, Ryan Esloon, Rashed Khan, Aquila Ukama, Stephanie Love
May 10, 2026
Lou Sobh of Honda is such a trustworthy dealership! We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing people! They work hard at everything they do and go above and beyond!! We appreciate the outstanding service we received from everyone there! More
Other Employees Tagged: Steve Rossi, Stephanie Love , Ned the Technician
May 06, 2026
I brought my 2014 Honda Odyssey in because the vehicle was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded was pulling left. An alignment was performed, but later I was told the rear suspension/shocks were the actual issue affecting the vehicle when loaded. I’m disappointed this suspension concern was not identified earlier before recommending additional services. I was also surprised to see alignment recommended again after it had already been performed, along with a very expensive quote for front wiper blades that can normally be replaced easily at a much lower cost. The staff was polite, but the overall experience felt more focused on upselling than clearly diagnosing the root cause from the beginning. I hope the dealership improves communication and avoids duplicate or unnecessary recommendations in the future. More
Other Employees Tagged: Aquila Ukama
May 05, 2026
El mejor dealer ! Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas parte Todos sus empleados estan enfocados con la satisfaccion total del cliente ! estoy seguro que su compromiso es bastante safisfactorio para ambas partes More
Other Employees Tagged: Reza Moshiri, David Wikle, Jacob Lawson, Jim Milam, Jose Mejia, Larry Schultz
May 03, 2026
The routine service performed at Lou Sobh has always been excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through t excellent. The entire dealership is always spotless clean and comfortable. Service Advisor Stephanie Love was very nice and kept me advised through the process. I've also worked with Heather in the past, who was l The technician's work seemed very thorough and the vehicle was ready sooner than expected. More
Other Employees Tagged: Stephanie Love
April 22, 2026
I've been a Honda automobile since 1998. I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA I've owned 1 Passport, 2 CRV's and 1 Pilot. Lou Sobh Honda has THE BEST SERVICE DEPARTMENT that I've ever experienced. Tom Reid Lawrenceville, GA More
Other Employees Tagged: Reza Moshiri, David Wikle, Ted Mierz, John Goode, Ryan Esloon, Adam Gurreri, Aquila Ukama, Stephanie Love, Daniel Deadwyler
March 24, 2026
Everyone from the car salesman to the service center is top notch!! Worth the drive from Gainesville top notch!! Worth the drive from Gainesville More
Other Employees Tagged: Ryan Esloon
March 18, 2026
Stephanie Love took really good care of me. She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to L She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to Lou Sobh Honda for a great all around experience. More
Other Employees Tagged: Stephanie Love
March 05, 2026
Very friendly personel, explain everything very well. As soon as we came in they help us. As soon as we came in they help us. More
Other Employees Tagged: Ryan Esloon, Stephanie Love, Christina Thomas

