Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

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1207 Reviews of Heather Cullen

October 18, 2026

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Ryan provided excellent service. Highly recommended service advisor! I will be coming back with the rest of my vehicles for service. More

by Venader
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Oct 22, 2026

Lou Sobh Honda responded

Thank you for the kind words! We’re glad Ryan provided excellent service and made a positive impression. We look forward to helping you with your other vehicles in the future!

September 18, 2026

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The service was outstanding. Mr. Samuel Neitzke was an informed, polite, trusting, and thoughtful advisor. More

by kozaitiska
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Recommend Dealer
Yes

Other Employees Tagged: Samuel Neitzke

Sep 24, 2026

Lou Sobh Honda responded

Thank you for the wonderful feedback! We’re glad Samuel provided the knowledgeable and thoughtful service you deserve. We’ll be sure to share your kind words with him!

September 12, 2026

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The customer service is exceptional! They talk to you about the services they will provide, and they do quality work! I will continue to take my Honda there! More

by ELIZABETHHUNTER2000
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Rashed Khan , Sam N

Sep 14, 2026

Lou Sobh Honda responded

Thank you for the fantastic review! We are so glad Heather, John, and the service team continue to provide the level of care you expect from Lou Sobh Honda. We truly appreciate your continued trust in us and are honored to be your go to for your Honda!

September 11, 2026

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They did a fantastic job of servicing my CRV, and their communication was outstanding! Everyone at Lou Sobh was very nice and always wanted to make sure I was comfortable while waiting! Outstanding dealers More

by ELIZABETHHUNTER2000
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Rashed Khan , Daniel Deadwyler, Sam N -5 Stars

Sep 14, 2026

Lou Sobh Honda responded

Thank you for such an incredible review! We are thrilled to hear Heather, John, and the team took great care of your CRV and made sure you felt comfortable throughout your visit. Your continued trust in Lou Sobh Honda means so much to us. We are honored to have earned your loyalty!

September 03, 2026

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This is where I purchased my car. They have always provided excellent service on my vehicle. Heather was my service tech, excellent service & attention I received. I am excited that More

by crobinsonrealtor
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Recommend Dealer
Yes

Other Employees Tagged: Sam - my svc tech - great!

Oct 01, 2026

Lou Sobh Honda responded

Thank you so much for the thoughtful review! We’re thrilled to hear you’ve continued to receive excellent service since purchasing your vehicle with us. We also appreciate you recognizing Heather and Sam for their hard work and dedication. Your continued trust in Lou Sobh Honda means a lot to us!

August 06, 2026

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Jose was awesome, everything I asked about the used Honda Element I was interested he did, and with an amazing attitude. After a little negotiation with Jose and Jacob we agreed on price, they made sure the More

by dowen967
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Lawson, Ryan Esloon , Jose Pineda

Aug 12, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled Jose and Jacob made your buying experience a positive one from start to finish. It's great to hear they took the time to make sure everything was just right before delivery. Congratulations on your Honda Element, and thank you for choosing Lou Sobh Honda!

July 28, 2026

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Always very professional, takes the time to explain what was found and how to correct it. More

by JWSW0811
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Recommend Dealer
Yes

Other Employees Tagged: John Goode , Adam Gurreri

Aug 05, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear our team took the time to explain everything clearly and make sure you understood your vehicle's needs. We'll be sure to share your kind words with Heather, John, and the team. We appreciate your support and look forward to seeing you again!

July 21, 2026

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The service department is top notch. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. More

by bqdoctor
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Stephanie Love

Jul 23, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're honored that you make the drive to see us, and we're especially glad John Goode continues to provide knowledgeable and attentive service. We truly appreciate your loyalty and look forward to seeing you again!

July 11, 2026

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Outstanding in all respects, I have total confidence in their service and sales. Skilled and caring staff. More

by Kirk
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Recommend Dealer
Yes

Other Employees Tagged: Rashed Khan, Stephanie Love

Jul 17, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! Your confidence in our sales and service teams means so much to us. We'll be sure to share your kind words with Heather, Rashed, and the rest of our team. We truly appreciate your continued trust in Lou Sobh Honda!

July 08, 2026

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Always s good experience. Knowledgeable and prompt service. Thank you. Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this More

by AODUNJO
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon, Barry Leake , Jack Staray

Jul 17, 2026

Lou Sobh Honda responded

Thank you for your continued support of Lou Sobh Honda! We're thrilled to hear our team consistently provides knowledgeable and prompt service. We truly appreciate your trust and look forward to serving you again!

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