Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,202 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 11 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

4.9

1,202 Reviews

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1202 Reviews of Heather Cullen

August 06, 2026

Dealership Rating
Employee Rating

Jose was awesome, everything I asked about the used Honda Element I was interested he did, and with an amazing attitude. After a little negotiation with Jose and Jacob we agreed on price, they made sure the More

by dowen967
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Recommend Dealer
Yes

July 28, 2026

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Always very professional, takes the time to explain what was found and how to correct it. More

by JWSW0811
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Adam Gurreri

Aug 05, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear our team took the time to explain everything clearly and make sure you understood your vehicle's needs. We'll be sure to share your kind words with Heather, John, and the team. We appreciate your support and look forward to seeing you again!

July 21, 2026

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The service department is top notch. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. More

by bqdoctor
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Recommend Dealer
Yes

Other Employees Tagged: John Goode, Stephanie Love

Jul 23, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're honored that you make the drive to see us, and we're especially glad John Goode continues to provide knowledgeable and attentive service. We truly appreciate your loyalty and look forward to seeing you again!

July 11, 2026

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Outstanding in all respects, I have total confidence in their service and sales. Skilled and caring staff. More

by Kirk
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Recommend Dealer
Yes

Other Employees Tagged: Rashed Khan, Stephanie Love

Jul 17, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! Your confidence in our sales and service teams means so much to us. We'll be sure to share your kind words with Heather, Rashed, and the rest of our team. We truly appreciate your continued trust in Lou Sobh Honda!

July 08, 2026

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Always s good experience. Knowledgeable and prompt service. Thank you. Lou Sobh Honda provides great service every time I visit. I am very satisfied with the service at this More

by AODUNJO
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Recommend Dealer
Yes
Jul 17, 2026

Lou Sobh Honda responded

Thank you for your continued support of Lou Sobh Honda! We're thrilled to hear our team consistently provides knowledgeable and prompt service. We truly appreciate your trust and look forward to serving you again!

July 07, 2026

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Best service and an even better experience ! Highly recommended this service center for all your Honda needs. More

by FASSIUDDINSHAFI
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Recommend Dealer
Yes

Other Employees Tagged: Laith Younis

Jul 08, 2026

Lou Sobh Honda responded

Thank you for your kind words! We're thrilled to hear you had such a great experience with our service team. We truly appreciate your recommendation and look forward to taking care of all your Honda service needs in the future!

July 05, 2026

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Prompt and professional service. Thank you! Recommend Honda services at any time, also I love my car. More

by hilde.schaefer
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon, Daniel Deadwyler

Jul 08, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're happy to hear you received prompt, professional service and that you continue to love your Honda. We truly appreciate your recommendation and look forward to serving you again!

July 02, 2026

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Greeted by name knew scheduled work, investigated a dirty backup camera which ended up being a coating of dust and some type of moisture keeping the coating on was all done as a part of standard inspection a More

by Larry
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Recommend Dealer
Yes

Other Employees Tagged: John Goode

Jul 08, 2026

Lou Sobh Honda responded

Thank you for your thoughtful review, Larry! We're glad Heather and John provided attentive service and made sure all of your concerns were addressed during your visit. We truly appreciate your continued trust and are grateful you chose to return to Lou Sobh Honda. We look forward to serving you again!

June 25, 2026

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The service staff is always helpful and friendly every time I go for car service. More

by MBRDMS
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Recommend Dealer
Yes
Jul 01, 2026

Lou Sobh Honda responded

Thank you for your continued support! We're so glad Heather, John, and the rest of our service team consistently provide friendly and helpful service. We truly appreciate your trust in Lou Sobh Honda and look forward to your next visit!

June 25, 2026

Dealership Rating
Employee Rating

Excellent service! Aquila always very helpful and friendly. . Heather, very knowledgeable and friendly also. Nice!! More

by POWENS2626
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aquila Ukama , Mirta is also very sweet, friendly and knowledgeable.

Jul 01, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're so happy Aquila, Heather, and Mirta made your visit such a positive one. We'll be sure to share your kind words with the team. We appreciate your support and look forward to seeing you again!

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