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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,252 Reviews

4,252 Reviews of Lou Sobh Honda - Service Center

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May 08, 2023

Very good customer service. I was greeted as soon as I arrived in the service area. It was my first visit to the dealership and I was treated like I had been coming there for ye More

by Busy Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam G is a new service advisor and he an excellent job.
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

Excellent Service and Friendly Staff. Recommend to all friends and family. Thanks again. Will return. More

by VINHAMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
May 08, 2023

Jimmy harris took care all the services needed for my 100K mile honda accord car More

by nirmalrb1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

Anthony Attanasio provided excellent service and answered all my questions. I am happy with the service. Thank you very much. More

by rakeshkumarpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

Cheron was wonderful. I trust her judgement and advice. I like the way that she analyses the status of my car and lets me know what I need to take care of NOW! More

by Msd464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

I have a *horrible* history of trying to work with automobile dealerships for my service needs. When we acquired our 2018 Honda Pilot, however, I decided to try once again and came back for service. More

by ClamShack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
May 30, 2023 -

Lou Sobh Honda responded

Awesome! We are so happy that Cheron has taken such good care of you. We appreciate your loyalty and will definitely pass the compliment along. Thank you for the review and for choosing Lou Sobh Honda!

May 08, 2023

Excellent customer service. Friendly staff. Great amenities while you wait for car to get fixed. More

by nkem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Miles
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

Heather was outstanding. Keeping me on top of the parts ordered and arrival and arranging repairs. Staff is Excellent. More

by KENNY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
May 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

1st oil change. Engine was really loud on the interstate afterwards I stopped to check and air filter housing was laying loose on top of air filter. More

by J1dreggors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Miles
May 30, 2023 -

Lou Sobh Honda responded

Please contact our service manager David Wikle if you have any other questions. We would like to make it right.

May 08, 2023

Prompt greeting, checked system and paperwork for prearranged service, got me in and out of the shop quickly, called with in estimated timeframe, No hassle pickup. More

by rpkeefe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
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