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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,248 Reviews
Call Service Center (678) 750-0648

4,248 Reviews of Lou Sobh Honda - Service Center

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April 23, 2022

We love coming to Lou Sobh Honda because of Heather Cullen! She is the most knowledgeable and professional service representative we've ever had. She helps us with any problems/questions/service we nee More

by marmango3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Lou Sobh Honda responded

We will be sure to pass the compliment on to Heather! We are so happy that you enjoyed your experience with us. Thank you for choosing Lou Sobh Honda and for being a loyal customer!

April 22, 2022

Justin always take care of me and my service needs! goes way beyond a 5 star rating for me !!! Thanks Again ! More

by YOUSUF1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
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Apr 25, 2022 -

Lou Sobh Honda responded

That is wonderful! We will be sure to pass the compliment on to Justin. We appreciate your loyalty and look forward to seeing you in service!

April 19, 2022

Excellent service and quick turnaround with good insight on issues with the car and progress of completion. More

by evan.irish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
Apr 25, 2022 -

Lou Sobh Honda responded

Thanks for the review! We really appreciate your business and look forward to serving you again in the future!

April 13, 2022

The dealership is very professional and friendly. I feel they are honest and work to provide the best customer service experience possible. More

by C Hawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
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Apr 18, 2022 -

Lou Sobh Honda responded

Thank you for the review! We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future!

April 08, 2022

Ms. Heather Cullen is awesome. I appreciate the timely manner that Ms. Cullen gets you in and gets you out of the service center. Thank you for an awesome experience. More

by LEEMGOODWIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Lou Sobh Honda responded

Wow! Thanks for the kind words. We will definitely pass the compliment on to Heather. Thank you for being a loyal customer.

April 03, 2022

The service department is always quick and professional They make going in for service a more pleasant experience. More

by j_durand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miles
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Apr 05, 2022 -

Lou Sobh Honda responded

Thanks for the fantastic review! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

April 02, 2022

Steve helped my wife and he was great. The service was excellent. Easy check in and out. More

by Justinwilkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shank
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Apr 05, 2022 -

Lou Sobh Honda responded

Thanks for the fantastic review Justin! We really do strive for exceptional customer service at each visit. We look forward to serving you again in the future!

March 29, 2022

Adam is awesome and helped me get the key to start the vehicle. He truly cares about the customer! More

by tottenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 05, 2022 -

Lou Sobh Honda responded

Yes he does! We will definitely pass the compliment on to Adam. Thank you for choosing Lou Sobh Honda!

March 28, 2022

They accidentally set my radio to XM preview. It took a week to fix it More

by Cld8081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Report | Print
Apr 05, 2022 -

Lou Sobh Honda responded

We are so happy that you were able to get that fixed. We apologize for any confusion. Thank you for your patience in the matter.

March 27, 2022

Always friendly people. They are always willing to help and find answers to your questions. More

by rcs6227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charon
Report | Print
Apr 05, 2022 -

Lou Sobh Honda responded

Thank you! We really do try to keep a positive vibe in our store. We appreciate your business and look forward too serving you again in the future!

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