4,248 Reviews of Lou Sobh Honda - Service Center
Every time I go to Lou Sobh for service, they always treat me like a king! They do great work and usually in a very timely fashion, so I intend to continue going back there for as long as I own a Honda treat me like a king! They do great work and usually in a very timely fashion, so I intend to continue going back there for as long as I own a Honda. More
Took my 2018 Pilot in for an oil change and hood latch recall. The tech recommended we have the transmission oil changed. We discussed it and I asked if Honda required that maintenance work to be done. recall. The tech recommended we have the transmission oil changed. We discussed it and I asked if Honda required that maintenance work to be done. The Tech responded Honda only recommends and does not required maintenance work as such to be done. We agreed to the fluid change. When I got home, I called to verify if the hood latch work was done and was informed it had not...but bring in the car the next day and it would be taken care of. We did and the tech provided two no charge oil changes. Later,my son in law referenced the Pilot maintenance schedule on line and discovered the transmission oil change is recommended every 90,000 miles. If this is true, we feel that we were charged for a transmission fluid change, that perhaps was not required. I am looking for some answers! More
Heather Cullen & Chris Manikowski are exceptional at the work they do. I could not have asked for any more from my experience dealing with them both at Lou Sohb Honda. I would recommend the both of these in work they do. I could not have asked for any more from my experience dealing with them both at Lou Sohb Honda. I would recommend the both of these individuals highly! 10 out of 10 experience! More
Excellent customer service. Service rep was professional and very helpful. Service performed well and quick. Appreciated the complimentary car wash. Service rep was professional and very helpful. Service performed well and quick. Appreciated the complimentary car wash. More
Great customer service. This dealership always has the best interests of the customer in mind. Employees at all levels are knowledgeable and courteous. The facility is al This dealership always has the best interests of the customer in mind. Employees at all levels are knowledgeable and courteous. The facility is always clean making the visit a very comfortable one. I would recommend Lou Sobh Honda to anyone interested in purchasing or servicing a vehicle. More