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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,247 Reviews

4,247 Reviews of Lou Sobh Honda - Service Center

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March 01, 2022

I had a good experience service my vehicle and would recommend to a friend. Thanks! More

by vkatare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the recommendation! We appreciate your loyalty and look forward to serving you again in the future!

March 01, 2022

I have been taking my Honda Vehicles to the Lou Sobh Honda in Cumming Georgia for the last 65 years. Service Department Staff is Courteous and mindful of not wasting Customers time. Express Oil Changes More

by JAMIEAH79
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the review! We will pass the compliment on to the team. We value your business and look forward to serving you again in the future!

March 01, 2022

Battery changed as we rolled in with dead battery! They were within an hour of closing and made sure our Honda Pilot was good to go! More

by ERICSICHLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Glad we could get you on your way quickly! Thanks for choosing Lou Sobh Honda!

March 01, 2022

They charge high price than what they tell. Please be careful. They mislead customers all the times with there inferior quality service. More

by klnarayana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bonnie Massingill
Mar 01, 2022 -

Lou Sobh Honda responded

We are sorry you have a negative impression of our service. Please contact us directly to discuss your concern. Upon review of the most recent visit, a battery was replaced? Nothing appeared to be out of the ordinary. Your patronage is appreciated and valued. Let us know what we can do to understand your concern and resolve any service issue you might have. Regards, David Wikle Service and Parts Director 678-679-7273

March 01, 2022

The account manager was very knowledgeable and helpful. Took my CR-V in for a 15,k mile service which was done quickly. My husband and I are very happy with Lou Sobh Honda. More

by LEDWARDS1889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the review! We will pass the compliment on to the team. We value your business and look forward to serving you again in the future!

March 01, 2022

Lou Sobh Great Place to take your car and they have wonderful service the girl who waited on me Sharon was excellent More

by CHARLESTAYLOR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hatch
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the review! We will pass the compliment on to Sharon. We value your business and look forward to serving you again in the future!

March 01, 2022

We've always had a good experience working with the Service Department at Lou Sobh Honda. Many thanks! More

by JE
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thank you!! We appreciate your loyalty!

February 28, 2022

Great people. We were very pleased with the dealership. They did a great job. They are honest and on time. More

by john.crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the review John! We appreciate your business and look forward to serving you again in the future!

February 28, 2022

Always professional and friendly! I have purchased two vehicles here and do all of my regular service at the dealership. More

by dmallon86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for being a loyal Lou Sobh Honda customer! We really appreciate you!

February 28, 2022

My experience was great from start to finish. And the service advisor, (Heather) was also excellent. More

by steve.engelstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Sobh Honda responded

Thanks for the review! We will pass the compliment on to the team. We value your business and look forward to serving you again in the future!

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