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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,249 Reviews
Call Service Center (678) 750-0648

4,249 Reviews of Lou Sobh Honda - Service Center

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January 21, 2022

Excellent service from the time you drive in until you leave. Explain what service was done and what was replaced. More

by Iflores213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
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Jan 28, 2022 -

Lou Sobh Honda responded

Thank you for the 5-star review! We appreciate your business and look forward to serving you again in the future!

January 17, 2022

Our CRV had to be towed in since it wouldn’t start and a pop-up screen indicated a brake electrical problem. Heather Cullen, our service advisor, kept us informed with what turned out to be a dead battery. More

by Technogranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Lou Sobh Honda responded

Thank you for leaving a review! Heather is one of our best and we are lucky to have her on our team. We appreciate your business and look forward to serving you again in the future!

January 16, 2022

Jimmy always goes above and beyond to fix whatever my vehicle needs at a moment’s notice. I can always count on him to help me when I need it the most! More

by Joanne Bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Lou Sobh Honda responded

That is great to hear Joanne! We are so happy that Jimmy could take care of your vehicle in a timely manner. We really appreciate the kind words and look forward to serving you again in the future!

January 09, 2022

Warranty claim was eventually covered 100% after I asked them to do the right thing. More

by Myaerocars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Lou Sobh Honda responded

We are so happy that we could assist you and get you on your way. We look forward to serving you again in the future.

January 07, 2022

Helpful, friendly service. Wait not as long as expected. Confident of good work being done. More

by thefamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! Thank you for the 5-star review and your loyalty. We appreciate your business and look forward to serving you in the future!

January 04, 2022

Excellent service--they kept me informed, the facility was cleaned, and wait was not unreasonable. More

by Tim9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Lou Sobh Honda responded

Thank you for the 5-star review and for choosing Lou Sobh Honda! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 14, 2021

Fast, on time, friendly, worth your time.Great people Fast, on time, friendly, worth your time. Great people and service, just what the doctor ordered More

by Ed2Hawaii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
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Dec 14, 2021 -

Ed2Hawaii responded

Got it right

Jan 12, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! Thank you for the 5-star review and your loyalty Ed. We appreciate your business and look forward to serving you in the future!

December 13, 2021

Justin has been my service advisor on my Honda accord for 5 years and he does a great job.👍 Thank you More

by Lynwood Gamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Report | Print
Jan 14, 2022 -

Lou Sobh Honda responded

Thank you for the 5-star review and for choosing Lou Sobh Honda! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 08, 2021

My service advisor Cheron was outstanding. She knew the answers to all my technical and maintenance questions, and even the secret to changing the battery in my fob. More

by steve.storr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
Report | Print
Jan 12, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! Thank you for the 5-star review and your loyalty. We appreciate your business and look forward to serving you in the future!

December 06, 2021

The best service I've ever had while having a car over 70 years. Great Job! More

by rubberducky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Hagen, Justin Britt, Bonnie Massingill
Report | Print
Jan 14, 2022 -

Lou Sobh Honda responded

Thank you for the 5-star review and for choosing Lou Sobh Honda! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

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