4,243 Reviews of Lou Sobh Honda - Service Center
I arrived at the appointed time, and my service contact I arrived at the appointed time, and my service contact already had the paper work ready for confirmation/explanation. All he needed was the odomete I arrived at the appointed time, and my service contact already had the paper work ready for confirmation/explanation. All he needed was the odometer reading, so it could proceed to the service bay. I was told my approximate waiting time, and I came prepared with a book I was in the middle of reading. Before I knew it, Justin had the final documents ready for my signature, and I was out the door. I immediately headed for the freeway for my personal road test home. Everything was perfect. Thanks to all! George Fannon More
Got my oil changed and recalls completed. Service Department was extremely knowledgeable and answered all my questions. I described an issue with my stereo having a short in it and the technician le Department was extremely knowledgeable and answered all my questions. I described an issue with my stereo having a short in it and the technician let me know it was a known issue and they were having trouble getting parts from Honda to complete the repairs but he put my name on a list and promised to call me when they were able to schedule a time to complete it based on availability of parts. More
Everyone is really courteous and pleasant, got a great deal on repairs on my car. I love the service they do and always explain what needs to be done without clearly. deal on repairs on my car. I love the service they do and always explain what needs to be done without clearly. More
Been using Honda service since I purchased car in '15. Been using Justin asmy service rep. He is great. He listens and makes useful recommendations. I go out of my way to svhedule service when he is w Been using Justin asmy service rep. He is great. He listens and makes useful recommendations. I go out of my way to svhedule service when he is working More
always a pleasure, have had my car serviced here since I purchased it here. Had oil change and tire rotate in a reasonable amount of time. purchased it here. Had oil change and tire rotate in a reasonable amount of time. More
I have ALWAYS been served by Lou Sobh Honda with precision, expertise, & honesty. Today was just an oil change. I did call ahead and they took me immediately. I was IN and OUT in about 35 minutes precision, expertise, & honesty. Today was just an oil change. I did call ahead and they took me immediately. I was IN and OUT in about 35 minutes. The service advisor Mr. Sar is excellent - the best man for customer service to have at the counter. Thanks you always. Mr. Tom More
Great service. Will do whatever they can to make the customer happy. Ryan did an excellent job accommodating me so I could pick up my car after hours. customer happy. Ryan did an excellent job accommodating me so I could pick up my car after hours. More
Took our new Odyssey in for its first service. Any applicable recalls were explained to us and the time needed for repairs. We scheduled the ones we could for the same day and planned the remaining on applicable recalls were explained to us and the time needed for repairs. We scheduled the ones we could for the same day and planned the remaining ones for a follow up visit as we had our 2 month old daughter with us. All the staff was very pleasant and the dealership is extremely clean. Shannon took fantastic care of us and our new van. Would highly recommend Shannon and the team for your Honda needs! More