Lou Sobh Honda - Service Center

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Most personable service writer ever ... Ryan. Service was completed in time that was submitted to me. Very good work and an excellent clean up done professionally. completed in time that was submitted to me. Very good work and an excellent clean up done professionally. More

Heather was so helpful. She explained all the options available to me for this service. She made good recommendations and even informed me of something that I could put off until the next visit. Excell available to me for this service. She made good recommendations and even informed me of something that I could put off until the next visit. Excellent experience as usual! More

Everyone was friendly and helpful. It was a good experience. Took longer than expected but the lounge was nice. I would like to have oil changes here but takes too long. experience. Took longer than expected but the lounge was nice. I would like to have oil changes here but takes too long. More

I noticed that Sharon was very professional and very caring listening the customer requirements and taking care of the service in timely fashion during my visit for Oil change. Sharon is very pleasant t caring listening the customer requirements and taking care of the service in timely fashion during my visit for Oil change. Sharon is very pleasant to work with in Service department at Lou Sobh Honda in Cumming, GA More

Got my oil change done for my Honda clarity at Lou Sobh Honda. Great service experience and Hans was very helpful answering my questions, thank you Hans! Honda. Great service experience and Hans was very helpful answering my questions, thank you Hans! More

Regular oil and filter change done, nothing more. It was for a 2 year old van, so not much wear and tear to worry about. for a 2 year old van, so not much wear and tear to worry about. More

I don't see Ryan in the Service Dept as an option to choose him. He was very professional. Made it very clear on my needs and why. I originally went in for an oil change and rotate tires. He showed me t choose him. He was very professional. Made it very clear on my needs and why. I originally went in for an oil change and rotate tires. He showed me the battery tested at 40%. I ended up doing a few more maintenance needs. Plus he is a UGA fan! He found out I was as well. Nice conversations on memories of games, etc. GO DAWGS and Go Ryan!!! More

Went above and beyond by fixing my splash guard while changing my oil. Great job and it is appreciated. Extra effort is a great customer pleaser changing my oil. Great job and it is appreciated. Extra effort is a great customer pleaser More

We bought a used Honda pilot at another dealership only to find out three months later we needed a new engine. In a situation that could have been very costly our service advisor Ryan Esloon went above and to find out three months later we needed a new engine. In a situation that could have been very costly our service advisor Ryan Esloon went above and beyond to make sure that our vehicle was taken care of and that as much as possible was covered under our extended warranty to cut down on our expense. He was very reassuring and kept us up to date religiously on what was going on with the process of working with the warranty company and explained all the options clearly as to the repairs needed. Once we got the vehicle back he followed up and called to check how things were with the new engine installed. Such pride and honesty in your work is hard to find and Ryan exemplified it beyond expectations. He made me a fan of your dealership! More