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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,243 Reviews

4,243 Reviews of Lou Sobh Honda - Service Center

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August 28, 2020

Great service. Very nice, prompt communication and all around wonderful experience. He made sure to explain everything that would be done, and there were no surprises when I picked up the vehicle. More

by coleca_kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talin Coester
August 27, 2020

Thanks. I The service department was responsive and friendly. Heather was knowledgeable and seemed to work well with the other staff. My repair was completed in a timely manner, too. More

by tjmcnulty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

This was my first experience as I just moved here recently from McDonough. Ryan was very personable, friendly and helpful. He made me feel very welcome and I truly felt my business was appreciated. More

by writesomething
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
August 25, 2020

Always a great experience! Everyone makes the experience painless and easy. Enjoy chilling out and watching HGTV. Service Dept. Is not only friendly but knowledgeable. More

by Khazekamp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

I went in for my 10k service for my Honda Accord Hybrid. Multi-point inspection, oil change, and tire rotation. Appointment time was 9:30am and I was out at 10:20am . . . at that was even on a Saturday. More

by Kepkey20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

They were very professional. Service was efficient and no one tried to up sell or pressure you into purchasing unnecessary work. My car was also washed and service was completed in a timely manner. More

by katiajb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Connie, Talin, and Heather were all great!!Mikhail tried Connie, Talin, and Heather were all great!! Mikhail tried to take credit for helping us with the sale of our Odyssey and we never talked to him. More

by Gabe Colodny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie McCool, Mikhail Melomed
August 23, 2020

GREAT CUSTOMER SERVICE--VERY FAST SERVICE--CLEAN WAITING ROOM--CLEAN RESTROOM--CAME IN FOR OIL CHANGE AND TIRE ROTATION--WILL BE SURE TO COME BACK AGAIN More

by CJSTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2020

They are always friendly, very knowledgeable and efficient. Their prices are competitive as well. Anytime I’ve had any service or repair I have been happy with the result. More

by mjgamble40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
August 21, 2020

Cheron is great! Had a maintenance service for 25k mileage. It was fast. Drop off at the appt time and pick up in an hour. Thank you, Cheron! More

by Ming
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
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