Lou Sobh Honda - Service Center

I went in on a friday to get my cars oil changed. I also went through the express lane where you don't have to make an appointment. They wait time was short and I was very surprised because it was in a Frid went through the express lane where you don't have to make an appointment. They wait time was short and I was very surprised because it was in a Friday. More

20k service could not be more pleased with the service and followup that Heather provided. I will definately recommend the service department to others and will could not be more pleased with the service and followup that Heather provided. I will definately recommend the service department to others and will return. More

Appreciated the effort to make this service visit safe Always when I take my car in for service I know Heather will give me the best possible information for keeping it in top working condition, but this t Always when I take my car in for service I know Heather will give me the best possible information for keeping it in top working condition, but this time I was worried about covid and being safe at the dealership. NO WORRIES. They had done everything they could to provide social distancing and wearing masks. So, THANK YOU for that reassurance. It matters. And the car needed a new battery and tire...which I would never have known without Heather's attention to it. As always, it was a pleasure to be there. More

Talin C. is a professional, knowledgeable, personable addition to the service department. It's a pleasure doing business with you. Thank you Frank J Sanacore addition to the service department. It's a pleasure doing business with you. Thank you Frank J Sanacore More

Mr. Sar was very professional, very attentive to keeping me notified and informed of progress and additional needs. He is an asset to your organization and I appreciate his help. me notified and informed of progress and additional needs. He is an asset to your organization and I appreciate his help. More

Enjoyable The employees are very helpful . The working places were clean and the waiting areas were clean.They had books as well as TVs to entertain yourself. The employees are very helpful . The working places were clean and the waiting areas were clean.They had books as well as TVs to entertain yourself. They also furnished water for you. More

Oil Change and Tire Rotation on my Honda CRV The service department is always friendly and professional. The work gets done right, in a very timely manner. And, you get a car wash with service. The service department is always friendly and professional. The work gets done right, in a very timely manner. And, you get a car wash with service. This is the only place I get my vehicles serviced. I have also had a very good experience with the sales department. I have purchased 4 new Honda's from this dealer with 100% satisfaction. More

Excellent experience The service we received last week at Lou Sobh Honda at Buford Highway in Cumming, Georgia was excellent, from the salesman Jimmy V. to the financial The service we received last week at Lou Sobh Honda at Buford Highway in Cumming, Georgia was excellent, from the salesman Jimmy V. to the financial advisor (female, did not get name) and the service advisor Talin Coester. Not only was their service excellent, but their friendly personalities and assistance were outstanding. All three went out of their way to help us with the problem of our 2019 Honda Pilot SUV, and we would definitely recommend Lou Sobh Honda as a fine dealership. Thank you, David and Dagmar Spellman More

I have a 2019 Honda Odessey with a dead battery.Shannon McConnell was rude because people let the battery need charging. He was screaming so loudly from the service department he could be heard in the wait McConnell was rude because people let the battery need charging. He was screaming so loudly from the service department he could be heard in the waiting room. If I could give no stars I would. Stay away from this dealership if you want your business to be appreciated. More

Excellent Service Ryan did an excellent job explaining the services needed to keep our Pilot running in optimal condition. The service was conducted in a timely manner Ryan did an excellent job explaining the services needed to keep our Pilot running in optimal condition. The service was conducted in a timely manner, and he went above and beyond to make us feel welcome. We will be back! More