4,243 Reviews of Lou Sobh Honda - Service Center
Upon my arrival, I was quickly attended to. Ryan was quick to get me checked in and answered my question regarding a strange sound I was hearing. My B1 service was completed promptly and actually, even quick to get me checked in and answered my question regarding a strange sound I was hearing. My B1 service was completed promptly and actually, even quicker than I expected. More
I use this dealership for service and maintenance of my 2016 Pilot. Jimmy always makes my experience excellent. I will continue to use this service. 2016 Pilot. Jimmy always makes my experience excellent. I will continue to use this service. More
Expedient Visit! After I arrived for my appointment to change out my dead car battery, I was approached immediately by a masked service rep asking how she (Heather) co After I arrived for my appointment to change out my dead car battery, I was approached immediately by a masked service rep asking how she (Heather) could help. I quickly explained the situation of my dead car battery. Another service Tech came up to me and said that if that was all I needed, he would install it right then and there. I waited in the customer waiting area and within 30 minutes, Heather came in and told me I was all set. Every visit I make to this dealership is always a positive experience, from buying a car to having it serviced. Thank you Lou Sobh Honda! More
Familiar face at Lou Sobh We have been visiting Lou Sobh Honda in Cumming for service and sales for more than 7 years. We purchased two vehicles at Lou Sobh and rely on servici We have been visiting Lou Sobh Honda in Cumming for service and sales for more than 7 years. We purchased two vehicles at Lou Sobh and rely on servicing them there. Ms. Cullen has been a familiar, friendly face at the service department throughout that time. Even when our appointments had been with other agents, it was she who processed our service first and on occasion settled the payments when the work was done and we were waiting to leave. We truly appreciate her professionalism and diligence to help customers. She is worthy of recognition. This is one of the main reasons we keep coming back to Lou Sobh for our service. More
Love Tala Every time I come in, he is always friendly and smiling (even with the mask). He confirms what I want/need done and then takes care of it quickly and Every time I come in, he is always friendly and smiling (even with the mask). He confirms what I want/need done and then takes care of it quickly and reviews everything with me. I never feel like he is talking down to me which is fantastic because I'm a little more mechanically inclined than most and other dealerships typically would see my gender and it would be an issue. More
Very Efficient, very thorough, very well, thank you. Heather was a charm. Told her my problem, wrote it up, the car was taken and returned pretty darn quickly.........diagnosed, treated, and returned, wa Heather was a charm. Told her my problem, wrote it up, the car was taken and returned pretty darn quickly.........diagnosed, treated, and returned, washed and ready to go. I'm happy. Who can ask for anything more! More
great customer service from Ryan Ryan did exactly as he said he would and in the time frame he said. Great personality and knowledge of what I needed done. Would go to see him again Ryan did exactly as he said he would and in the time frame he said. Great personality and knowledge of what I needed done. Would go to see him again More
Thank you! It was awesome to find out that my battery was under warranty! Thank you for going out of your way to find out if my battery was under warranty. under warranty! Thank you for going out of your way to find out if my battery was under warranty. More
The dealership is very clean. The service department was very helpful with my reason for coming in and also provided me a coupon for the work being done. I did not have to wait a long time for service was very helpful with my reason for coming in and also provided me a coupon for the work being done. I did not have to wait a long time for service to be performed More