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4,178 Reviews of Lou Sobh Honda - Service Center
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February 17, 2020
I called Lou Sobh Honda on Saturday to get my CR-V services and Ryan was highly considerate on a busy day.They did a fantastic service and I was out in less than 2 hours. services and Ryan was highly considerate on a busy day.They did a fantastic service and I was out in less than 2 hours. More
by kgopal
Employees Worked With
Ryan
February 17, 2020
Great and very professional service!!! I have always taken my Honda Accord to the Lou Hobh Dealership for service. The waiting area is great and the service I get is always very professiona I have always taken my Honda Accord to the Lou Hobh Dealership for service. The waiting area is great and the service I get is always very professional. The personnel are courteous and knowledgeable about the vehicle. More
by Charles B Wilson
Employees Worked With
February 17, 2020
Very good at keeping us informed throughout the service visit. Upfront costs and very attentive. Not pushy for services needed but explains possible alternatives to help out till next visit. visit. Upfront costs and very attentive. Not pushy for services needed but explains possible alternatives to help out till next visit. More
by MrMeeks
February 14, 2020
I continue to return because of Justin in Service instead of going to another dealership that is actually more convenient for me as it’s near my office. Justin never fails to ensure I am a satisfied custome of going to another dealership that is actually more convenient for me as it’s near my office. Justin never fails to ensure I am a satisfied customer. More
by Tbau
Employees Worked With
Justin Britt
February 14, 2020
Excellent service I trust Lou Sobh service to accurately assess what needs to be done, never try to add unnecessary services, and be professional, fair, and courteous. I trust Lou Sobh service to accurately assess what needs to be done, never try to add unnecessary services, and be professional, fair, and courteous. More
by jg
Employees Worked With
Justin Britt
February 12, 2020
good service nice experience in my van maintenance, Justin did a good job in helping me make the normal maintenance this week, I would recommend this store to my nice experience in my van maintenance, Justin did a good job in helping me make the normal maintenance this week, I would recommend this store to my friends. More
by liujunjohn
Employees Worked With
Justin Britt
February 12, 2020
Great customer service I was in and out quickly for an oil change. Super friendly and helpful service. Ryan was great. The free car wash is a nice touch I was in and out quickly for an oil change. Super friendly and helpful service. Ryan was great. The free car wash is a nice touch More
by yazs
Employees Worked With
Ryan Esloon
February 11, 2020
Lou Sobh Honda has an excellent service department. I've been here many times and it's always a pleasure dealing with their service team and they always take care of me and my Honda with knowledge and a pr been here many times and it's always a pleasure dealing with their service team and they always take care of me and my Honda with knowledge and a professional attitude. Special mention for Heather Cullen ....as she is always pleasant and provides 5-star service! More
by rsg71
February 11, 2020
Nick was excellent to work with. I arrived 15 minutes early and he did not hesitate to take my info and get my oil change started. This was my first oil change and I was very pleased with the service. Th early and he did not hesitate to take my info and get my oil change started. This was my first oil change and I was very pleased with the service. There was a decent amount of people waiting for service in the lobby but we all seemed to be done fairly quickly. I was anticipating an hour wait but I think we were only there for 30 minutes! It was a smooth process and I’ll be back next service! More
by jflecky
Employees Worked With
Nick Hood
February 09, 2020
I am TRUSTING that all the work I paid for was completed. Given that the service team couldn’t take 2 minutes to vacuum out the car I am operating on faith that my car is now travel ready and that I did get Given that the service team couldn’t take 2 minutes to vacuum out the car I am operating on faith that my car is now travel ready and that I did get new front brakes as well as brAke fluid, transmission fluid and cooling system flush. I addressed this to both my service advisor and the Service Manager by email but have yet to receive a response. Suggest you make sure that you have someone who makes the follow up calls learn to LISTEN as well as someone who can speak ENGLISH. I told the person with a very thick Asian accent that I had already addressed my concern with my service advisor and she ignored my comments and proceeded to her canned checklist of questions. I have marked YES on would I recommend this dealership only because it is the closest to my home. More
by kwebb2103
