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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,242 Reviews

4,242 Reviews of Lou Sobh Honda - Service Center

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March 15, 2020

I took my newly purchased used Honda here for service. They were fast, communicative, and friendly. I will definitely come here for any future service needs. 11/10 would recommend. More

by honda.J
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Lou Sobh Honda responded

Thanks Honda J. We appreciate your business and welcome to the Lou Sobh Honda Family. Thanks for the 5 stars for Jimmy! Have a great day and see you next visit. Chip Hill, Customer Relations Manager

March 14, 2020

I love getting service here. They are always thorough and very fast. I get coupons emailed to me right in time for my oil change. More

by Lucy
Recommend Dealer
Yes
Employees Worked With
David Wikle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Lou Sobh Honda responded

Thank You Lucy! We appreciate your business. Chip Hill, Customer Relations Manager

March 13, 2020

Jimmy was Amazing! Jimmy made the whole process of having my car serviced so very easy!! He even came in to work on his day off to follow up with me on when my car would More

by sld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Lou Sobh Honda responded

Thanks for writing. He always goes out of his way to make sure he takes care of our customers for us. We appreciate the nice comments. I will be sure he reads them. Chip Hill, Customer Relations Manager

March 12, 2020

low oil Heard noise. Had quick flash of low oil pressure warning. Checked oil and dipstick showed none. Called service. Justin was able to take me in quickl More

by new crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Apr 24, 2020 -

Lou Sobh Honda responded

Sorry for your trouble. I am sure Justin did a great job for you and he will help in any way he can. We appreciate your business and we will take great care of you! Chip Hill, Customer Relations Manager

March 12, 2020

The waiting area is great! The service was great... they communicated what was needed and how long it would take. I appreciate that a lot! More

by Bsnyd11
Recommend Dealer
Yes
Employees Worked With
Talin
Apr 24, 2020 -

Lou Sobh Honda responded

Thanks for your business. We Do our best to take care of our customers. Snacks, water, great coffee, and a comfortable waiting area. Please let us know if we can be of service. Sit back and relax while you are here. Chip Hill, Customer Relations Manager

March 12, 2020

Got in and out in less than an hour. Always have a good experience with your dealership. The service people are so helpful and honest. Always tells me what I need done and there are nev More

by darlene.hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service employees are great.
Apr 24, 2020 -

Lou Sobh Honda responded

Thanks Darlene. We do have a great service staff and are very proud of the work we do. Jimmy is a great service advisor...you are in good hands. Please tell your friends and relatives about us. Have a great day. Chip Hill, Customer Relations Manager

March 12, 2020

Excellent Service The Service Department at Lou Sobh Honda provided a me with great, speedy service of my auto. Cheron, my service rep, was very professional, efficien More

by paul7028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheron
Apr 24, 2020 -

Lou Sobh Honda responded

Thank you so much Paul. We are very proud of our Service Staff. David Wikle has a great service team and they do a great job. Cheron is awesome! We appreciate the 5 stars. Hope to see you next visit. Chip Hill, Customer Relations Manager

March 09, 2020

Phillip was very friendly and helpful!! Super quick service especially for getting me in last minute on Friday afternoon. Will definitely be back for a service call again. More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Phillip-service desk
March 09, 2020

I had a follow up visit to the service department to address a couple of very minor details with the cpo 2017 Ridgeline I had purchased here about a month ago. Ryan Esloon checked me in and could not h More

by rkbuckley007
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Esloon, Amanda Kover, Nick Guidry
March 09, 2020

I’ve bought two cars from Lou Sobh and my daughter bought a Kia next door. We both only let the dealers service our cars and could not be more pleased. More

by lisabwhigham
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
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