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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,239 Reviews

4,239 Reviews of Lou Sobh Honda - Service Center

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March 08, 2020

Talin is great I had a wonderful experience at Lou Sobh Honda to get my Honda Pilot serviced. Talin explained in details the extra service my vehicle needed and I wa More

by Cardinals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talin
March 07, 2020

great service - peaceful facility! Service was fast & friendly- staff were kind & knowledgeable- waiting area has good wifi and a variety of coffee & snacks. Price was reasonable. I rec More

by apm11048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

I brought my Pilot in for an oil change and tire rotation in addition to replacing the home link module. I was greeted right away and all the work was performed professionally and in a acceptable amount of More

by happyhondaowners
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Lou Sobh Honda responded

That's great Happy! Thanks for your very nice comments. We appreciate your business and welcome to the Lou Sobh Honda Family. Thanks for the 5 stars and I will be sure Jimmy reads this! Chip Hill, Customer Relations manager

March 02, 2020

good job. We were pleased with the customer service we received. Not sure why you need more info. I think our comments cover it all. Thank you!! Do not thin More

by rlprior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Lou Sobh Honda responded

Thank you. We appreciate your business. Have a great day. Chip Hill, Customer Relations Manager

March 02, 2020

Came in for oil change, left thinking of buying a car Jimmy was great as always. Pretty busy morning on Friday and Jimmy kept me informed about the status of my car the whole time I was there. While waiti More

by spainiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Staehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Lou Sobh Honda responded

That's great news. Doesn't get any better than that. We appreciate your business and thanks for the 5 stars and recognizing Jimmy and Nick. Congratulations! See you next visit. Chip Hill, Customer Relations Manager

March 02, 2020

I worked with David and he was the consummate professional. My service experience was spot on, I did not have to wait, and I was done in a very short amount of time. My car was clean when I left More

by holly.wall
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Lou Sobh Honda responded

Thank you for your business and the awesome comments. David takes great care of our customers. We appreciate the 5 stars and hope to see you next visit. Please tell your friends and family about us,.We will take great care of them for you! Chip Hill, Customer relations Manager

March 01, 2020

My advisor Tala made me feel very comfortable about the service to my car. I love that he’s there and I’ll be back. More

by stephgiel
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Mar 05, 2020 -

Lou Sobh Honda responded

Thank you!! Tala does a great job for us and his customers love him. He will take great care of you. Thanks for the 5 stars and welcome to the Lou Sobh Honda Family! Chip Hill, Customer Relations Manager

February 29, 2020

Ryan was very helpful as the other employees as well. It was a wonderful experience, and I appreciate the veterans discount. Thank you. Will take me CRV back to Ryan. More

by Michelle W
Recommend Dealer
Yes
Employees Worked With
Ryan from the service dept, (5 *)
Mar 05, 2020 -

Lou Sobh Honda responded

Thank you for writing. We appreciate your business and I will be sure Ryan reads this post. See you next visit. Chip Hill, Customer Relations Manager

February 29, 2020

Great Customer Service My customer service rep, Shannon, was very courteous and informative. He was great to work with and had my CRV ready sooner than expected. Very happ More

by pdfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Patel, Shannon McConnell
Mar 05, 2020 -

Lou Sobh Honda responded

Thank you . We appreciate your business. I will be sure Shannon reads this. Have a great and we will see you next visit. Chip Hill, Customer Relations Manager

February 29, 2020

Excellent and professional service for my CR-V. Excellent communication and experienced professional advice from my service advisor, Talin C. Keep up the great job. More

by Rehabrog
Recommend Dealer
Yes
Employees Worked With
Talin C., service and Zack and Jade, shuttle service
Mar 05, 2020 -

Lou Sobh Honda responded

Thanks for the nice comments. Tala does a great Job for us. Thanks for the 5 stars!!!!! We appreciate your business and welcome to the Lou Sobh Honda Family. We will take great care of you! Chip Hill, Customer Relations Manager

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