Lou Sobh Honda - Service Center

Fri 4:55pm-dead battery, stranded-Shannon was great! Friday afternoon, 4:55pm, called Service, Shannon took call. Told him car flashing headlights, rapidly, dash lighting up, brake error message, etc.. Friday afternoon, 4:55pm, called Service, Shannon took call. Told him car flashing headlights, rapidly, dash lighting up, brake error message, etc.. He said sounded like battery. Then told me i had roadside assistance and gave me #. Called, tech arrived in less than 25 mins, jumped off, and took to dealership. Pulled in, Shannon took key, about hour later, new battery, no charge, under warranty, out the door. This was a FRIDAY AFTERNOON AT 5! Thank you Honda! Thank you Shannon! More

Ryan, my service writer was beyond awesome 5+ STARS FOR HIM Ryan, my service writer was awesome. Unfortunately, after over 6 times taking my 2016 Pilot in my sound system still does not work. The transmission Ryan, my service writer was awesome. Unfortunately, after over 6 times taking my 2016 Pilot in my sound system still does not work. The transmission update was done and it did correct my problem there. More

Best Service!! I've used this service center for 3 years for a used Honda. I have always received excellent service. Every staff member which I have encountered ha I've used this service center for 3 years for a used Honda. I have always received excellent service. Every staff member which I have encountered has been courteous and helpful. It is also comforting to know that the quality of work has always been outstanding. My service representative, Heather, is very professional, knowledgeable, courteous and considerate. She always gives me good advice regarding the care & maintenance of my vehicle. More

Above and Beyond Went in for my oil change and they did a complimentary tire rotation, got it done in under an hour ( I had an appt) and washed the car. Prices reasona Went in for my oil change and they did a complimentary tire rotation, got it done in under an hour ( I had an appt) and washed the car. Prices reasonable and everyone is professional and kind. More

Courteous, attentive, great customer service I consider Jimmy Harris to be my personal auto technician! Always smiling and great customer service! Always treats me as a valued customer! As a mil I consider Jimmy Harris to be my personal auto technician! Always smiling and great customer service! Always treats me as a valued customer! As a military veteran, I like the Lou Sobh Honda is a military-friendly establishment and honors a courtesy military discount on major services! Jimmy always advises me on service items that need routine maintenance without purposefully overselling me on things that I don't need. Thanks for your continued honesty Jimmy!!! Bob Moran More

Excellent I was greeted by Shannon immediately upon arrival. We discussed my service needs. The work was completed within (a little before) the estimated time I was greeted by Shannon immediately upon arrival. We discussed my service needs. The work was completed within (a little before) the estimated time to complete. More

Service Dept Service dept took care of repairs in a timely manner. Service advisor explained necessary repairs and kept me updated on the the.status. Heather is a Service dept took care of repairs in a timely manner. Service advisor explained necessary repairs and kept me updated on the the.status. Heather is a great asset to the dealership and support of customers. More

Excellent service & staff Highly recommended Bought car there & have always been pleased with the entire operation. Will continue to do business with Lou Sobh in Cumming Highly recommended Bought car there & have always been pleased with the entire operation. Will continue to do business with Lou Sobh in Cumming More