4,230 Reviews of Lou Sobh Honda - Service Center
Service Excellent handling. Quick in and out,knowledgeable employee, good reception area, I like the extra car wash and I like the bath room adjacent to waiti Excellent handling. Quick in and out,knowledgeable employee, good reception area, I like the extra car wash and I like the bath room adjacent to waiting area More
Great service Jimmy reviewed minder ,checked the vehicle and recommended required service. He is very knowledgeable and explained to me very well on each service. I Jimmy reviewed minder ,checked the vehicle and recommended required service. He is very knowledgeable and explained to me very well on each service. I am very pleased with his service and looking forward to work with him on future services. Heather checked out and she explained receipt and provided great service. More
More than 5 years, since its opening, we are using Lou Sobh Honda dealership for regular services and repair of our two Honda Accords. It is just pleasure to be there. Everything is perfectly clean and ni Sobh Honda dealership for regular services and repair of our two Honda Accords. It is just pleasure to be there. Everything is perfectly clean and nice. While waiting you can have free snacks and drinks. We think that Tala Sar is the best customer Service Adviser, he is reliable, HONEST, very professional, friendly, always cheerful and polite. We are very pleased with him. Thank you Tala! We recommend this service and Tala to everybody. More
Lou Soub Honda Sets the Standard for Customer Service Have been going to Lou Soub almost at the inception of its existence. My Truck is getting older and thru the years has needed different service on man Have been going to Lou Soub almost at the inception of its existence. My Truck is getting older and thru the years has needed different service on many levels. Although every service rep that I have the pleasure of working with, has been the most professional, and knowledgeable in the honda environment. Personally, I enjoy having one to one , and my pick has been with Heather. She is always keeping me informed , giving me the best deal possible, plus will go out of her way to make sure that I'm as comfortable while waiting, and just feel she has my best interest at the forefront. Even questions that has arisen thru the Honda online Site, was directed to her, and called me from work on her time to answer questions that the Chat representative could not answer. The communication is always there as needed whether it be online, or in person. Even if its a service that is outside the Honda service area, Honda employees have some lead contact path which they feel is best for you to follow based on your choice of course. Thanks to all of you at Lou Soub Honda from the front door receptionist to the Latte machine repairman for making my truck up keep needs as painless as possible. Special Thanks for Heather giving me so much of her time answering questions, and helping me keep my vehicle maintained for many more years of use. Let me add that the waiting room has the best TV channels to watch, Comfortable seats and plenty of car choices to look at in their lobby. Clean and Comfortable. Couldnt ask for anything more right now. More
Awesome Service for Repair and Maintenance Our Honda has 103k miles on it and its been a great car. Usually our service is for maintenance but we have need a couple of repairs and we have great Our Honda has 103k miles on it and its been a great car. Usually our service is for maintenance but we have need a couple of repairs and we have great trust in Tala Sar as our Service Adviser. He communicates and helps you understand what is needed so you can make a confident decision. He is very honest, knowledgeable and kind. I would not take my car to anyone else. Master Tech was also awesome at repair and we were very pleased with his work. We will probably buy our next car from this dealership because we can trust the service. I just hope there will be a salesperson as good as Tala to deal with when the time comes. This is a good company! More
Excellent service! My service experience was excellent as always. Though I had To wait longer than expected I was compensated for my time with an additional discount. My service experience was excellent as always. Though I had To wait longer than expected I was compensated for my time with an additional discount. More
Routine maintenance and warranty repair I went there for a routine maintenance and mentioned about the transmission issue. It was taking care of covered under warranty. Routine oil change an I went there for a routine maintenance and mentioned about the transmission issue. It was taking care of covered under warranty. Routine oil change and rotation was at a very good price as well. I will definitely continue to service my vehicle here More
Helpful The Service professional was very helpful. Got me in without an appointment, with the accurate wait time. Also got my tire fixed which had a nail stuc The Service professional was very helpful. Got me in without an appointment, with the accurate wait time. Also got my tire fixed which had a nail stuck in it. More
Trans problem Documented issue in event it occurs again if warranty expires. Tech unable to find source of problem but was given good advise about other features. Documented issue in event it occurs again if warranty expires. Tech unable to find source of problem but was given good advise about other features. More
Service writer very helpful Service Writer super nice very helpful she assisted in getting vehicle in and out quickly helped with coupon and overall made visit a lot of fun joked Service Writer super nice very helpful she assisted in getting vehicle in and out quickly helped with coupon and overall made visit a lot of fun joked and made me feel at home thanks again donnie hood More